8 days old

Senior Business Transformation Consultant, Test Services

Toronto, ON M5H
  • Job Code

As a Strategy Consultant at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You'll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?

Your Role and Responsibilities
IBM Global Business Services: Join a Leader. Consult with us.

IBM Global Business Services has more than 60,000 professionals in over 50 countries worldwide. With a strong focus on results, we enable clients to leverage technology and information to improve performance and create sustainable competitive advantages. We are proud of our talented team, our respected reputation, and our outstanding results.

Do you think the world can work smarter? At IBM, we ensure our clients can count on their systems to work smarter because they've been rigorously tested to ensure that top quality standards are met. After all, you can't work smart if your systems aren't up to grade.

That's where you come in.

As a Senior Business Transformation Consultant, Test Services you will:
  • Provide expertise and knowledge to IBM clients and prospects by mapping their business requirements to IBM solution capabilities through a structured and disciplined process that engages both the line of business and information technology professional.
  • Utilize your technical and consulting skills, business knowledge, and expertise to effectively design, and communicate solutions into the clients business environments to achieve client expected business results;
  • Establishing your credibility and build trust with client organizations.
At IBM, progress is our passion. Join us.

Role Description:

As a Senior Business Transformation Consultant, Test Services you may take either a strategic or tactical view of a company's testing capabilities. You will work proactively with clients to help refine their current testing strategy or develop a new strategy in line with competitive and market forces. You will also identify strategic capabilities needed to create and sustain one or more sources of competitive advantage. These capabilities may come in the form of process, information technology, organization enablement, or knowledge. You will identify best practices and client transformation gaps, if any. You will use tools to identify, align, and change the factors that affect performance, stability, and teaming and develop comprehensive testing recommendations. You will focus on individual / team / department / operational objectives.

IBM client teams will look to you for guidance as an expert advisor.

The Senior Business Transformation Consultant, Test Services is accountable to:
  • Provide subject matter expertise in areas of Test Optimization, Test Automation and Test Analytics;
  • Assist in the creation of an organization's testing roadmap by helping to define and outline that road-map to achieve their vision for the testing function of the future;
  • Help lead teams on client engagements;
  • Provide credible feedback and recommendations (based on previous experience in designing a custom automation framework, based on test automation requirements and technology);
  • Identify ways to optimize testing operations and processes per the company strategy;
  • Assist in the selection, design and implementation of target operating model including shared services / outsourcing solutions.
Responsibilities include:
  • Engaging with Client or delivery leadership to provide advisory services for testing;
  • Using deep experience in solution design, transformation, and solution delivery for testing at business unit, department or at center of excellence in a Client organization;
  • Engaging during the sales cycle, early in the engagement, to work with the CIO and Client senior leadership to shape solutioning, lead test assessments, define complex test strategies and implement roadmaps to address key Client needs/opportunities;
  • Advise the Client on testing methodology, approaches and tools;
  • Support the test team by recommending tools and processes to optimize and automate other test activities, such as test management, reporting, test data generation and defect management;
  • Guide delivery team to implement transformation roadmap;
  • Ensure solution delivery and engagement supported are cross-industry and include all platforms.
You have demonstrated ability to:
  • Lead multi-functional teams or conducts special projects;
  • Influence people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy;
  • Have considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives;
  • Be recognized as an expert in your field.

Required Technical and Professional Expertise
  • Minimum 7 years industry experience
  • Consulting Services experience
  • Experience working on the next level of testing INT, UAT, SIT;
  • Transformation activity work;
  • Demonstrated experience in working with a team of test automation specialists
  • At least 5+ years of previous hands on test automation experience (with HP UFT, XML, Selenium, Cucumber, Gherkin, Parasoft SOA, VB Scripting, QuerySurge, HP ALM and Jira;
  • Experience working in an onshore/offshore model;
  • Experience with Management of mid-sized testing programs;
  • Ability to work under tight timelines;
  • Experience with managing and reporting to client stakeholders;
  • Demonstrated written and oral communication skills, with proven experience in relationship management, conflict resolution and the ability to orient a message to the value needs of an audience.

Preferred Technical and Professional Expertise
  • 8-10 years in the IT testing environment;
  • Minimum 5 years in a Consultant role;
  • Minimum 10 years industry experience;
  • Helped established a TCOE;
  • SAP and/or ERP experience;
  • Experience in the Financial industry.

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-11-06 Expires: 2019-12-06

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Senior Business Transformation Consultant, Test Services

Toronto, ON M5H

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