1+ months

Senior Care Advocate Utilization Management- West Valley, UT - 903232

West Valley City, UT 84119
  • Job Code
    903232
You're looking for something bigger for your career. How about inventing the future of health care? Optum is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doingyour life's best work. (sm)
As aSenior Care Advocateyou will be responsible for utilization management, utilization review, or concurrent review (telephonic inpatient care management). You will review current inpatient services and intensive Mental Health and Substance Abuse services to determine medical appropriateness. You will use established medical guidelines to ensure the best possible health outcomes, both mentally and physically. Here you will work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day.

Primary Responsibilities:
  • Performing care management activities to ensure that patients move through the continuum of care efficiently and safely
  • Assessing and interpreting customer needs and requirements
  • Reviews cases and analyzes clinical information in conjunction with Medical Directors to determine the appropriateness of hospitalization
  • Performing Clinician to Physician interaction to acquire additional clinical information or discuss alternatives to current treatment plans
  • Escalates cases to the Medical Director for case discussion or peer-to-peer intervention as appropriate
  • Performs anticipatory discharge planning in accordance with the patient's benefits and available alternative resources
  • Collaborates with Medical peers on consideration of discharge planning needs
  • Refers patients to disease management or case management programs
  • Assists with the development of treatment plans
  • Documents activities according to established standards
  • Identifies solutions to non-standard requests and problems
  • Solves moderately complex problems and/or conducts moderately complex analyses
  • Works with minimal guidance; seeks guidance on only the most complex tasks
  • Provides explanations and information to others on difficult issues
  • Acts as a resource for others with less experience
  • Works with less structured, more complex issues

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Licensed Master's Degree level clinician in: Psychology, Social Work, Counseling or Marriage & Family Counseling; or Licensed Ph.D. or Licensed PsyD; OR an RN with at least 2 years of experience in behavioral health
  • Licensure must be current and unrestricted
  • Minimum 2 years of behavioral health clinical experience in an inpatient/acute setting or outpatient setting
  • Demonstrated ability to assist with focusing activities toward a strategic direction as well as developing tactical plans
  • Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
  • Ability to convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
  • Intermediate computer skills (Microsoft Word, Outlook and Internet) with the ability to navigate a Windows environment and to create, edit, save and send documents utilizing Microsoft Word
  • Ability to work in an ever-changing work environment
  • You will be asked to perform this role in an office setting or other company location
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employee must comply with any state and local masking orders.
Preferred Qualifications:
  • Knowledge of Level of Care Guidelines (i.e. Milliman, Interqual etc.)
  • Prior Utilization Review experience
  • Experience in discharge planning and/or chart review
  • Experience in acute long-term care, acute rehabilitation, or skilled nursing facilities
  • A background that involves utilization review for an insurance company or in a managed care environment
  • Previous experience in a telephonic, office-based role
  • Experience serving adolescent youth populations and their families

Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Job Keywords: Nurse, Clinical, RN, LCSW, Social Worker, LMFT, Psychologist, Therapist, Counselor,behavioral health, mental health, Case Management, Utilization Review, Utilization Management, telephonic, West Valley, UT, Utah

Categories

Posted: 2020-12-21 Expires: 2021-03-19

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Senior Care Advocate Utilization Management- West Valley, UT - 903232

UnitedHealth Group
West Valley City, UT 84119

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast