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Senior Director, Provider Technology Services - Telecommute - 895946
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Job Code895946
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour life's best work.(sm)
Provider Technology Services (PTS) is a clinically-oriented health IT consulting group within Optum Advisory Services. We pair technology experts, management consultants, and skilled clinical leaders together to help health systems and provider entities achieve clinical and financial return from their technology investments.
Our holistic approach to EHR optimization includes technical solutions, stakeholder engagement and education, clinical workflow redesign, and reporting capabilities to help health systems prepare for and thrive under value-based and risk-based models by focusing on three constituencies critical to care delivery: providers and their care teams, patients, and payers.
TheSenior Directoris responsible for the success of multiple client engagements, and ensures that clients generate significant value from their ongoing partnership with PTS. The Senior Director will be a member of the Practice Leadership Team and is responsible for the overall management of practice operations, business development, and oversight of teams within assigned PTS projects/engagements. Senior Directors are responsible for leading business development efforts and will have an annual sales target as well as an annual target for overall managed revenue and/or utilization.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Builds an individual pipeline and leads the related commercial processes and business development efforts
- Provides leadership and strategic direction for client delivery teams, holding workstream engagement leaders on-site accountable for performance and assisting them with complex and challenging tasks
- Ensures outstanding and consistent customer service
- Responsible for the integrity of operational processes, including building engagement budgets, ensuring adequate human resources, and compliance with regulatory standards
- Responsible for meeting profitability targets for specific engagements, as well as pursuing and achieving performance-based targets in at-risk engagements
- Leads internal activities and product development activities, including:
- Identifies opportunities for service and solution enhancements
- Leads internal solution development activities
- Supports solution marketing and business development activities
- Advanced degree (MBA/MPH/MHA, etc.) with 8+ years consulting experience OR bachelor's degree with 10+ years consulting experience
- 3+ years experience at a senior level managing large scale consulting engagements and leading business development efforts
- Familiarity with leading EHR vendors' core capabilities, including knowledge of tools and systems
- Experience in developing growth strategies for organizations, particularly around new business lines
Possesses an understanding of the value of healthcare technology"and is able to address issues of costs, benefit/risk analysis
- Ability to travel up to 80% domestically
- Employees"are required to screen for symptoms using the ProtectWell mobile app,"Interactive Voice Response (i.e., entering your symptoms via phone system) or a"similar UnitedHealth Group-approved symptom screener prior to entering the work"site each day, in order to keep our work sites safe. Employees must comply with"any state and local masking orders. In addition, when in a UnitedHealth Group"building, employees are expected to wear a mask in areas where physical"distancing cannot be attained
- Demonstrated ability to coach others to perform and achieve results
- Ability to coach others to perform and achieve results
- Excellent presentation and negotiation skills
- Experience as a successful influencer who can interact effectively with diverse groups of stakeholders
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
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