19 days old

Senior Director, Technology Delivery Enablement

Atlanta, GA 30303
*Primary Location: *6325 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Director/Senior Director
*Travel: *Yes, 5 % of the Time
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *210632
At Cox Automotive, we believe in constant innovation and customer obsessive design. Weve built the largest automotive discovery platform which drives the experience of over 65 percent of all car buyers in the United States. We unite over 25 brands in this space, providing an endtoend solution to transform the way people buy and sell cars every day. Kelley Blue Book, Autotrader and Dealer.com being a few of the most recognized brands.

Job Overview:

The Senior Director of Delivery Enablement provides leadership and sets the vision and strategy for a diverse team responsible for enabling Manheim to operate world class platforms. Deals with complex and variable issues, which have significant operational impact and where multiple solution options must be considered, analyzed and validated. Manage a team of Directors, Managers and Software Engineering professionals responsible for the successful implementation and support of solutions that drive business growth and improve operational efficiencies.

Reporting to the Senior Vice President of Product and Engineering, the Sr. Director will work closely with Product and Engineering Leadership as well as key stakeholders across the company to execute the strategic priorities of the company. This role is responsible for ensuring efficient and reliable IT operations as well enabling Manheim software engineering teams to develop, test and deploy code to production safely and reliably. This person must knock down technical, cultural, or organizational impediments, mentor lead technical staff, and collaborate with other product, architecture and engineering leaders to develop a healthy organization. The Senior Director should have a passion for delivering results and learning how new technologies and processes can deliver better software to our customers.


* Leadership and management of directors and managers responsible for technical support, site reliability engineering, release engineering, and shared platforms (database, messaging, IBMi, AWS).

* Provide thought leadership and guidance in operating on-prem, cloud-based and hybrid ecosystems, and incremental migration to cloud-native environments with focus on AWS.

* Establish DevOps practices and culture, focusing on continuous improvement, automation, end-to-end responsibility, and strong collaboration between development and operations.

* Provide professional development and mentorship to directors, managers and team members.

* Formulates a strategic vision for the team and defines action plans to achieve organizational goals.

* Establish a fun, creative and enjoyable environment balanced with strong collaboration and productivity.

* Establish people management and processes to attract and retain the best talent in the software and technology space.

* Oversee operational and service management processes to ensure quality, security, efficiency and agility goals are achieved.

* Sets direction for successful engineering operations relative to SLAs, SLOs and root cause analysis.

* Manages career progression for team members to include hiring, performance reviews, salary decisions, mentoring, and coaching.

* Collaborates with relevant stakeholders in Product, Engineering, Infrastructure, Information Security, Incident Management and IT Business Partners in resolution of complex support concerns.

* Establishes and leads management policies, practices and strategies to ensure consistency, reliability and operational efficiency across the technology landscape.

* Oversees budgeting for team, including hardware to support projects, staffing, facilities and tools for software development.


* Bachelor's or master's degree in computer science, information systems, business administration or related field, or 12+ years of relevant experience with at least 7 years experience in a leadership role or masters degree plus 10 years experience.

* Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.

* Experience with large-scale DevOps practices.

* Working knowledge of delivery products with Lean, SAFe, or Agile with Scrum.

* Deep understanding of current and emerging technologies, including cloud-based ecosystems (AWS preferred).

* Strong vendor management and partner relations skills.

* Ability to drive organizational change and build capabilities that effectively optimize operational efficiency and deliver innovative and agile solutions.

* Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders and teams.

* Highly effective in working with a collaborative, cross-functional team environment.

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


Posted: 2021-02-04 Expires: 2021-03-26

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Senior Director, Technology Delivery Enablement

Atlanta, GA 30303

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