1+ months

Senior Disability Claims Manager (remote) - DMS000CG

Scottsdale, AZ 85251 Work Remotely
  • Job Code
Primary Location United States-Arizona-Scottsdale

Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do.

The team

You will be part of the Long-Term Disability (LTD) Claims team which is part of our Group Insurance Business.  We have Long-Term Disability offices in Roseland NJ, Portland ME, and Scottsdale AZ. 

The role

The Senior Disability Claims Manager is responsible for providing excellent customer service while managing an assigned block of around 95 to 100 Long-Term Disability claims. You will be expected to utilize judgment and assess risk as you work with various business partners to render claim decisions. As a claim manager you will partner with medical and vocational resources to evaluate disability and support return to work goals. Additional responsibilities include:

  • Communicate via telephone, email, and text with employees, employers, attorneys, and others.
  • Document claim information in a clear and concise manner.
  • Understand and apply policy plan provisions
  • Review medical records
  • Complete financial calculations
  • Coach new members of the team

When starting in this position, you will be part of a comprehensive training program.  This program will involve five to seven weeks of training.  Following this portion of training, you will work closely with a mentor as you continue to become familiar with the role.

Location: Offering the opportunity to work remotely or, if nearby, from a Prudential Group Insurance location


What youll need to succeed:
  • A minimum of 5 years of disability claim experience, preferably LTD
  • Strong written and verbal communications skills
  • A detail-oriented focus and exceptional time management skills
  • A commitment to support a work environment that fosters Diversity and Inclusion
  • Proficiency with PC-based programs such as Excel and Word
  • Ability to adapt, problem solve quickly and communicate effective solutions
  • Continuous improvement mindset coupled with a knack for managing initiatives simultaneously   

Itd be a plus if you have: 

  • College degree
  • Strong mathematical skills

@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
Job Posting:@false


Posted: 2020-06-26 Expires: 2020-08-14

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Senior Disability Claims Manager (remote) - DMS000CG

Scottsdale, AZ 85251

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