9 days old

Senior Healthcare SME/Quality Assurance Lead - Albany, NY

Albany, NY 12207
  • Job Code

We are seeking a senior Healthcare SME/ Analyst to join our team. 


The Senior Healthcare SME/Quality Assurance Analyst will be responsible for understanding and interpreting business needs; assessing the business impact of those needs; analyzing, testing needs and supporting the communication and delivery of requirements with relevant stakeholders.  The candidate will work collaboratively with internal and external stakeholders to analyze and assess core business requirements, processes or procedures utilizing best business practices and current analysis techniques and methodologies. 

Primary Responsibilities: 
  • Serve as a key resource in decomposing and solutioning complex analytic requirements
  • Recognize, gather, correlate, and analyze facts, draw conclusions, define problems, and devise solutions and alternatives; and make appropriate recommendations
  • Attend and facilitate client meetings with the purpose of establishing client relationship and ensuring complete understanding of business needs.
  • Possess excellent communication and presentation skills with the ability to communicate complex technical concepts to business users in a clear and concise manner.
  • Collaborate with ETL developers, EDI technical analyst, and Project Manager (PM) to ensure project requirements/requests for changes are understood and within standards.
  • Provide guidance to other team members regarding best/standard practices.
  • Provide guidance/assistance to team members where needed to help ensure issues are resolved by assigned due date.  Escalate concerns with ability to meet due dates to PM.
  • Research issues and cases to determine root cause and provide impact analysis for ongoing issues, changes, and requests for new functionality.
  • Work closely with product owners and developers to translate business requirements into test plans; work with resources to investigate and resolve issues.
  • Responsible for support of an enterprise quality assurance program, working with NY APD data governance committee resources to continuously discover and remediate source data issues through time.
  • Provide key input into project planning, estimation and task prioritization
  • Look for ways to improve the overall quality of the development process, and serve as an advocate for high quality standards.
  • Mentor junior team members to adopt and become efficient practitioners of established QA processes and procedures.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-06-24 Expires: 2020-07-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Healthcare SME/Quality Assurance Lead - Albany, NY

UnitedHealth Group
Albany, NY 12207

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