16 days old

Senior Infrastructure Engineer (Storage NAS/SAN)

Five9, Inc.
San Ramon, CA 94583
Senior Infrastructure Engineer (Storage NAS/SAN)



Five9 is a leader in Cloud based Call Center solutions and one of the Bay Areas fastest growing companies. To complement our rapid growth, we are actively looking Infrastructure Engineer to join our Technical Operations team.  This position will be onsite in our office in San Ramon, CA. We offer a very competitive base salary, full benefits package, and an attractive employee stock purchase plan.  Five9 is a high energy environment with lots of room for personal and professional growth. The ideal candidate for this role will have a deep understanding of systems architecture and design, strong analytical and troubleshooting skills, and excellent communication skills.



Key Responsibilities: 



  • Perform high-level systems analysis, evaluation, design, deploying and configuring secure NAS (NetApp), storage (SAN) and storage networking (Cisco MDS) technologies integration and implementation of various virtualization (VMware), compute (Cisco UCS),

  • Build, manage and support highly available, secure and scalable production and lab infrastructure (compute and storage) in companys global data centers and public clouds

  • Monitor production and lab environments, troubleshoot alerts & incidents, detect and fix infrastructure problems

  • Research new compute, virtualization and storage technologies and make recommendations to improve availability, reliability and performance of these systems supporting companys external facing applications

  • Automate/script daily operational support tasks

  • Create/maintain documentation of the infrastructure and configurations (architecture diagrams, procedures, etc.) and provide training to relevant staff (within and outside the immediate team)

  • Perform maintenance after hours and in change windows

  • Participate in on-call rotation as needed



Required Qualifications:



  • 6+ years building and managing infrastructure systems (storage and storage networking , compute and virtualization), preferably in a cloud environment

  • Solid  experience  deploying and configuring secure NAS solutions, including NetApp and others.

  • Strong experience supporting mission critical 24x7 customer facing production environments

  • Strong, hands-on experience in designing, deploying and managing Cisco UCS infrastructure (and Cisco/HP rackmount servers)

  • Strong experience in Cisco MDS SAN switches configuration and management

  • Strong experience in deploying and managing VMware (vSphere, vCenter, ESXi/ESX, etc.) products

  • Excellent communication skills both verbal and written

  • B.S. in Computer Science or equivalent experience

     



Preferred Qualifications:



  • Solid experience of secure NAS (NetApp) environments including design, implementation and administration

  • Strong experience of SAN (3PAR) environments including design, implementation and administration

  • Strong experience in scripting/automation using VMware PowerCLI/Perl/Python/Ruby/Shell

  • Strong understanding of cloud (AWS, GCP) infrastructure highly desired

  • Experience with automated deployment and configuration tools like Puppet is a huge plus

  • NetApp and VMware certifications highly desired

     

Categories

Posted: 2019-10-26 Expires: 2019-11-25

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Senior Infrastructure Engineer (Storage NAS/SAN)

Five9, Inc.
San Ramon, CA 94583

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