1+ months

Senior Lean Process Engineer

El Segundo, CA 90245
Join AT&T and reimagine the communications and technologies that connect the world. Our Digital Transformation team is delivering groundbreaking solutions that provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Were a technology-powered organization with digital at the center of all that we do. When you join our team, youll make bold impacts and create a seamless customer experience. We believe that digital is so much more than an eCommerce channel. Join our team and propel your career into the future.

As a Senior Lean Process Engineer, youll lead process optimization, metrics and gap analysis, process visualization, process intelligence and quality management. Youll proactively identify and understand process improvement opportunities to design and implement. Youll primarily focus on lean portfolio processes, tooling and time charging processes and enhancing PID management & lean agile portfolio processes; all the while serving as a representative of the Strategic Platforms Team (SPT). Ideally, youll bring thorough knowledge of processes, procedures, tools, applications, systems, etc. and a strong technical and business background to effectively sponsor and champion processes that support the organization.

What youll do:

+ Define and implement process re-engineering framework including prioritization of friction points to address within product and scrum teams to provide an impact on results & culture

+ Iterative refinement of agile operating model based on frequent retrospectives and focus groups surveys to identify friction points that impact velocity & quality

+ Continuous development & optimization of lean agile operating model including roles & responsibilities (function & form), process flows, tool utilization, training & communications

+ Agile coaching and adoption of process improvements

+ Drive adoption of agile practices across the delivery organization to increase value to customers, business & stakeholders

+ Develop and track process performance measures to ensure delivery of business value

+ Create and execute training & resources addressing agile ceremonies, roles and processes

+ Leverage agile metrics to identify gap trends, persistent issues, adoption barriers and customize adoption and coaching to ensure successful execution

What youll need:

+ Typically requires 5-10 years of experience in lean agile software development

+ Expert level experience managing improvement and transformations, tool changes and agile methodology

+ Experience in quality management and process improvements in release management test data and defect management

+ Experience with Jira tools and processes

+ An ability to challenge the way its always been done

+ Experience with policy exceptions and change management

+ Strong analytic and fact-based decision-making skills

+ Strong analytical abilities and attention to detail as well problem-solving skills

+ An ability to manage multiple projects simultaneously and operate in a fast-paced environment

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, youll lead transformation surrounded by trailblazing industry leaders like you. Youll be empowered to go above and beyond making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where youre at in your career trajectory, youll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, youll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to #transformdigital with us? Apply now!

This position can be located anywhere in the US and is a flex working position which will require office presence and up to 20% travel.

Our Customer Experience Insights Manager earn between $127,100 - $254,300 yearly. Not to mention all of the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.


Posted: 2022-03-16 Expires: 2022-06-03

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Senior Lean Process Engineer

El Segundo, CA 90245

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