1+ months

Senior Level User Experience Designer (UX) (IoT)

Cisco Systems Inc.
San Jose, CA 95113

Who You'll Work With

This User Experience Designer (IoT) will be part of the Cisco Product Design IoT User Experience team, working in Agile methodologies in support of the Product team initiatives.

Youre not just another UX Designer:

While this User Experience Designer should have senior level skills in Design Thinking, Sketch, Figma, Asana, Notion and InVision, this designer skillset must include the ability to demonstrate and facilitate Design Thinking methodology based exercises for the Product Team. A skillset leaning more strategist than a visual designer.

This Sr UX Designer will also have key knowledge of coding language and frameworks. This will facilitate better communications with development and engineering as well as evaluating new technologies for the presentation layer.

Skills include:

  • Research
  • Fielding and selecting users to interview based on role and use case.
  • Working with the product design director/ux team to determine when to use specific exercises.
  • Facilitating the design thinking exercises with product team members
  • With product design director and UX team, synthesizing the results for an informed, action recommendation.

This position requires a mix of strong UX skills, UI design, testing, persuasive communications, team collaboration and vetting of customer feedback.

What is the Cisco IoT (Internet of Things) Saas Platform?

Our core service offering is a Saas based web platform.

(While we have a mobile presence, it is not the core focus of our audience.)

This Cisco IoT Saas platform is a comprehensive collection of micro-services that allow Telecom service providers (AT&T etc) and their enterprise customers to manage device/asset performance, metrics, usage (SMS, Voice, Data), diagnostics, analytics and automation rules. The Control Center is a deep and complex platform.

Today, Cisco IoT is distributed by over 55+ service providers that span across 120 countries. According to Cisco, our IoT Control Center services currently support over 11,000 enterprises with 43 million devicesadding about 1.5 million new devices each month.

Who You Are

Our ideal candidate will be driven by the desire to be the user advocate. The candidate will be passionate about gathering insights based on direct observation, global patterns, business and design thinking to create products that are intuitive, effective, and require minimal training.

This IoT Product UX designer will have experience working with Product Managers and providing design and product UX leadership for feature initiatives which impact millions of our Saas platform users.

We will be working within the methodologies of The Design Sprint in conjunction with Design Thinking practices when applicable.

Years of Experience/ Portfolio:

  • Candidates must have a portfolio demonstrating their ability to satisfy the requirements listed above.
  • Candidates should have had at least 4 years of real world experience.
  • Previous work in teams and collaborative organizations. Some freelance demonstrating self-starter and proactivity, is highly desireable.
  • Bachelors degree.

Cisco Equal Opportunity

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.


Posted: 2019-10-11 Expires: 2020-03-11

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Senior Level User Experience Designer (UX) (IoT)

Cisco Systems Inc.
San Jose, CA 95113

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