16 days old

Senior Manager, Channel Management, Field Optimization

Parsippany, NJ 07054
Company Info
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Job Description

The Field Optimization Channel Lead sits within the Multichannel Marketing group and focuses on implementing and executing tactics, which support the success of the field sales team. The Channel Lead is responsible for executing customer engagement tactics within their channel, as well as capability planning, evolution, and identification of platform or service enhancements. The Channel Lead will have in-depth expertise of field sales CRM platforms and technology used by sales force representatives, and is accountable for creating and deploying content guidelines for assigned channels. This individual will play a key role in advising on best practices within their assigned channel to improve customer engagement and identify innovation and investment opportunities. The Channel Lead coordinates with other channel leads within the MCM group to identify ways to utilize their channel and platforms to enhance customer experience. 

The Multichannel Marketing group at Teva focuses on building and deploying innovative and efficient marketing channels to enhance the customer experience. The Field Optimization Channel Lead manages the delivery and growth of services offered by MCM to various brand teams across Teva Sales & Marketing.

  • In-depth understanding of the role of the customer facing field organizations (e.g., sales representative, market access, medical science liaison (MSL) and certified nurse educators)
  • In-depth understanding of the technology platforms utilized by field organization (i.e., Veeva)
  • Understanding of healthcare professional speaker programs and technology integrations with field operations
  • Understanding of emerging content platforms, including  virtual reality, augmented reality, and other video approaches
  • Understanding of cloud-based sales force enablement technologies
  • Understanding of field sales channel specific strategies and tactics
  • Strong planning and organization skills
  • Understanding of the channel preferences for different customer types (e.g., Healthcare Providers, Consumers) and the way different customer types consume information by channel
  • Understanding of industry practices for customer engagement within Life Sciences
  • In-depth understanding of marketing and innovation trends, including utilization of smart technologies, wearables, and Artificial Intelligence
Sub Function
Marketing Communications
Reports To

Tom Penhale

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.


Posted: 2020-06-17 Expires: 2020-07-17

Join us at the forefront of pharmaceutical research and production. With state-of-the-art facilities, highly skilled colleagues, and a high-powered organizational culture, Teva offers you countless possibilities to make a real difference in people's lives and add value to your career.

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Senior Manager, Channel Management, Field Optimization

Teva Pharmaceuticals
Parsippany, NJ 07054

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