10 days old

Senior Manager IAM

Parsippany, NJ 07054

Enterprise Platform & Security integrates and oversees Pfizer's global infrastructure, IT Operations, and cybersecurity capabilities. The Identity and Access Management (IAM) team ensures people are who they say they are and allows what they are authorized to do. The Senior Manager IAM will serve as a senior technical resource in the Identity and Access Management group and is responsible for the development and management of technologies for the Authentication area. The Senior Manager IAM is responsible for the end-to-end technical hands-on management of technical solutions encompassing Single Sign-On Authentication / Authorization and Access Management processes. The processes and services provided are audited regularly and are required to meet all corporate security policies. This is an Operations role with 24x7 global service support responsibilities along with continual monitoring of the service for quality levels, and response to outages or performance issues with a sense of urgency. Keeping services and technologies up and running optimally is core to this role.


Develop and deploy solutions to ensure that Authentication Services are performing according to specifications, meet defined procedures, and comply with applicable information security policies and requirements.

Integrate applications and third-party products into internal services and support and upgrade implemented systems.

Partner with internal teams to define and implement solutions that improve Pfizer security, processes and end user experiences.

Collaborate with the Operations Delivery Lead, and customers to translate business requirements into technical solutions.

Develop and maintain service patterns used for application integration.

Manage technical work activities of contingent worker resources to support enhancements and continuous improvements to services.

Support 24x7 oversight of Business As Usual (BAU) operations.

Review all changes to the infrastructure and perform routine health checks defined in the team's periodic review working instruction.

Participate in Incident and Problem Management activities based on Information Technology Infrastructure Library (ITIL) guidelines.

Represent applicable service during information technology audits by internal and external organizations.

Ensure that technical aspects of the service are properly documented.

Work closely with Architects to implement service enhancements (e.g., Capacity, Availability and/or Functionality).


Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Bachelor's degree in a technical field

8+ years of Infrastructure support and management in an Enterprise environment.

5+ years of experience in Pharmaceutical, Healthcare or other regulated industry

4+ years of technical experience with Authentication and Authorization systems in one or more of the following: Azure, Active Directory, Oracle Access Manager and AD LDS.

Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment.

Demonstrated the ability to communicate complex technical material to non-technical stakeholders

Thorough understanding of enterprise IT operations and service support processes

Demonstrated ability to communicate and negotiate with business clients to determine stakeholder expectations and requirements at multiple levels across the organization

Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment

Experience managing medium to large scale global enterprise IT deployments

Strong understanding of enterprise IT operations and service support processes

Excellent oral and written communication skills


Master's degree in Information Systems Management, Information Security or related field preferred

Prior work experience in an Agile or Scrum environment a plus

Advanced security certifications (e.g. CISSP) a plus

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

+ Last Date to Apply for Job: 11/21/19

+ Eligible for Employee Referral Bonus

+ \#LI-PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.


Posted: 2019-11-08 Expires: 2019-12-08

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Senior Manager IAM

Parsippany, NJ 07054

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