25 days old

Senior Manager - Operations Process

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E Operations Process Sr. Managers are involved in the management of processes, overseeing multiple projects and process areas within a major functional area.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E25% Provides direction and strategic planning for associated teams and analysts. Develops and implements changes that improve overall organizational and operational processes that create productivity and efficiency gains, simplifying the business. Is a participative member of organizational leadership, focused on the associates and overall goals of the business.\u003C/li\u003E\u003Cli\u003E10% Communicates effectively at all levels and ensures actions and deliverables are completed in an excellent fashion.\u003C/li\u003E\u003Cli\u003E25% Manages, drives and delivers core operational projects focusing on systems integrations/enhancements and/or process improvements. Subject matter expert on system and processes pertaining to the organization. Creates and maintains project deliverables through planning and schedules, meeting quality of output, schedule and budget parameters.\u003C/li\u003E\u003Cli\u003E20% Motivates and influences leadership for collective decision making. Creates a sense of belonging for associated team and leads effectively.\u003C/li\u003E\u003Cli\u003E10% Guides organization on best-in-class technology, processes and tools associated with benchmarking other companies and vendors. Maintains vendor relationships and seeks out additional partners amongst industry and business leaders. Stays abreast of the competitive landscape, consumer data for their areas of expertise. Provides input and resources in driving major process improvement initiatives for The Home Depot.\u003C/li\u003E\u003Cli\u003E10% Provides guidance and training specific to area of expertise. Assists in collaborating findings from data and making recommendations. Demonstrates proficiency of specific processes both orally and in writing presentations. Subject matter expert regarding operations and processes within Customer Care.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EPosition reports to the Director Operations Process\u003C/li\u003E\u003Cli\u003EAccountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant condition\u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E6 years\u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. \u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EExcellent written and verbal (presentation) communication skills.\u003C/li\u003E\u003Cli\u003EAbility to manage multiple projects and demands.\u003C/li\u003E\u003Cli\u003EStrong business, functional and/or store knowledge.\u003C/li\u003E\u003Cli\u003EStrong quantitative skills such as statistics and data analysis.\u003C/li\u003E\u003Cli\u003ELeadership and management experience preferred.\u003C/li\u003E\u003Cli\u003EStrong operations, retail and/or field experience.\u003C/li\u003E\u003Cli\u003EAbility to form strong technical and field partnerships with internal and external contacts.\u0026nbsp;\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E

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Posted: 2020-09-29 Expires: 2020-11-13

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Senior Manager - Operations Process

Home Depot
Atlanta, GA 30303

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