26 days old

Senior Patient Care Coordinator - Phoenix, AZ

Phoenix, AZ 85003
  • Job Code
    895163

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

 

We are seeking an energetic candidate for our Patient Registration Department at The University of Arizona Cancer Center @ Dignity Health St. Joseph’s Hospital and Medical Center. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co - payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.

 

As a Senior Patient Care Coordinator we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

 

This role is responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).

 

Our office is located at: 625 N.6th Street, Phoenix, AZ

 

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/

 

Primary Responsibilities:

 

  • Work as a lead in a designated clinic area or floor of the Cancer Center
  • Responsible for reviewing daily staffing needs center
  • Responsible for coordinating coverage
  • Must maintain high levels of patient satisfaction and set a positive example for the floor team
  • Review and audit the equity of registration services
  • Keep team on task and meeting daily performance metrics
  • Other Patient Registration duties as assigned
  • Communicates directly with patients and / or families either in person or on the phone to complete the registration
  • process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
  • Responds to patient and caregivers' inquiries always in a compassionate and respectful manner
  • Obtaining Benefits and Insurance verification
  • Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
  • Accurate Computer Data Entry
  • Scanning of documents
  • Organizes and schedules patient services and appointments for referrals
  • Registering and Pre - Registering Patients for Emergency, Elective and Scheduled Cases
  • Working with various systems including the Patient Registration and Electronic Medical Record
  • Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-10-28 Expires: 2020-11-28

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Patient Care Coordinator - Phoenix, AZ

UnitedHealth Group
Phoenix, AZ 85003

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