19 days old

Senior Pharmacy Care Technician - Phoenix, AZ

Phoenix, AZ 85003
  • Job Code
    895189
  • Jobs Rated
    41st

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

 

As a Senior Pharmacy Care Technician, you'll be responsible for answering incoming calls/completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from an Industry Leader. 

 


Primary Responsibilities:

 
  • Conduct high volume outbound calls to patients, providers and pharmacies with regards to medication adherence and other pharmacy initiatives.
  • Assist patients in refilling their medications, reach out to the prescriber's office if a member requires additional refills on their maintenance medications.
  • Utilize prescription claims data as well as patient interview to engage patients in taking and filling their medication.
  • Clarify information as needed with patient's physician office and/or pharmacy.
  • Coordinate with the Clinical Pharmacist to ensure that any discrepancies between medications are reviewed, evaluated and clarified and patient questions are addressed
  • Facilitate documentation of patient outreach in required systems.
 
 

This role is equally challenging and rewarding. As a senior team member, you'll help identify problems and determine solutions both independently and in a team/group setting. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details/clinical information. It's a fast paced, high volume environment where accuracy is essential. 


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


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Jobs Rated Reports for Pharmacist

Posted: 2020-11-05 Expires: 2020-12-05

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Pharmacy Care Technician - Phoenix, AZ

UnitedHealth Group
Phoenix, AZ 85003

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Pharmacist
41st2019 - Pharmacist
Overall Rating: 41/199
Median Salary: $126,120

Work Environment
Good
82/220
Stress
Very Low
44/220
Growth
Poor
169/220
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