1+ months

Senior Practice Manager - Farmington, CT - 891102

Farmington, CT 06032
  • Job Code
    891102
ProHealth Physicians, part of OptumCare
If you want to get way ahead in your career, it makes sense to be with an organization that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticut's leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 415,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities. For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you doyour life's best work.(sm)
Reporting to the Regional Director, the Senior Practice Manager is responsible for directing the overall operations at multiple practice sites. Partners with the Regional Director and Regional Medical Directors to establish goals including financial, quality, patient satisfaction, employee/provider satisfaction and access goals. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Senior Practice Managers to function as one group practice. Manages Practice Managers and Administrative Leads at individual practice sites.

Primary Responsibilities:
  • Responsible for most productive and efficient provider schedule management at practice sites
  • Establishes work procedures and standards to improve efficiency and effectiveness in the office, audits and reinforces standard work procedures
  • Accountable for the oversight of daily operations
  • In coordination with Regional Director and Regional Medical Directors develops and implements long range plans.
  • Directs office operations to maximize patient access, provider productivity patient satisfaction, and quality outcomes.
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care across the region
  • Facilitates the operations of a large group practice virtually and actual practice consolidations.
  • Manages human resources - hiring, on-boarding, coaching, mentoring and evaluating staff. Seeks to create a team environment.
  • Manages change and transitions by anticipating need, developing detailed plans and applying change initiatives to support staff
  • Reconciles and investigates patient complaints.
  • Manages, leads, and participates in process improvement initiatives.
  • Ensures practice compliance with ProHealth policies, procedures and programs.
  • Actively participates in practice, regional and organizational meetings
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
  • BA/BS degree or commensurate experience
  • Minimum of 3 to 5 years' medical/healthcare practice management experience
  • Proven experience successfully managing a team including hiring, on-boarding, coaching and evaluating. Recognizing and developing teams
  • Highly proficient in Microsoft Office
  • Experience with electronic health record, medical terminology, coding and billing
  • Ability to travel locally up to 80%
Preferred Qualifications:
  • Master's Degree
  • Knowledge of population health management desirable
  • Demonstrated business and analytical/financial skills
  • Knowledge of Lean/Six Sigma process improvement tools and techniques
Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords:Practice Manager, Office Manager, Regional Manager, Practice Administrator, Farmington, CT, Connecticut
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Posted: 2020-11-03 Expires: 2020-12-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Practice Manager - Farmington, CT - 891102

UnitedHealth Group
Farmington, CT 06032

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