1+ months

Senior Solutions and Support Engineer

Boston, MA 02133
**Our Story**


Xandr is a technology platform powering one of the largest global Advanced TV and Video advertising marketplaces in the industry. We scale our business as WarnerMedia people who independently build the Xandr platform and brand. For more than a decade, our data insights, premium content, powerful technology, and scaled direct-to-consumer distribution have given us a competitive edge leading us to improving advertising for all brands, publishers, and consumers.


How do we do this? With talented, passionate people like you! We bring together people from diverse backgrounds and give them an opportunity to bring their ideas to life. Join our community to Make Advertising Better!


**The Job**


Xandr's TV Platform team seeks an experienced platform integration engineer to build the TV Platform Integration engineering team. Xandr's TV platform optimizes TV ad buys towards audience targets and revolutionizes how TV inventory is bought and sold. We have established a culture of openness and collaboration and practice continuous iteration on our software and processes to improve over time. We deliver our software to customers as a SaaS application, and our technology stack includes Mabl, Cypress, Jest, JUnit, Go, Java, React, AWS, Docker, and Linux. As a senior platform integration engineer, you will lead a small team of like minded engineers in US.


**You Will**


+ Participate in client facing meetings

+ Design & Build integrations to support onboarding of new clients into platform

+ Develop tools and dashboards for monitoring system performance and quick identification of process breakdowns

+ Drive stability and reliability improvements through proactive engineering. Identify patterns for issues and work with engineering to build support tooling

+ Collaborate with engineers or subject matter experts to perform in-depth analysis and resolve customer issues

+ Able to support operations including on call rotation and Tier-3 support

+ Work closely with Level-1/2 support team to provide ramp up activities, knowledge sharing, technical coaching and mentoring

+ Develop & Update run-books as necessary for Level-1/2 support team

+ Help with post-mortems and remediations on outages


**You Have**


+ Bachelors in CS or equivalent degrees

+ 7+ years of full-time experience with Platform engineering experience

+ Familiarity with some of the technologies we use to build our platform

+ Project management or team lead skills a plus

+ Experience in recruiting and mentoring engineers as they grow their careers

+ Exceptional communication skills and a strong ability to lead and influence peers

+ Curiosity to constantly learn and keep your finger on the pulse of the industry

+ Experience working with business, client success, and development teams to understand requirements and the holistic impact of defects

+ An ability to see the "big picture", including a keen business understanding that informs your approach to problem solving


**Our Perks**


+ Comprehensive healthcare coverage

+ Flexible time off including volunteer days, vacation, and holidays

+ Professional development resources and education reimbursement

+ Paid parental leave

+ Fitness reimbursement

+ AT&T internet/phone and HBOMax discounts

+ 401k with company match


**Our Culture**


Xandr strives to foster a diverse, inclusive and engaging work environment. Our inclusivity in action includes:


+ Staying connected and embracing this new normal as we work from home - we may be social distancing but we're #InsideTogether (about:blank)

+ Creating meaningful change for our communities (about:blank) and pathways for future generations of diverse talent through our employee volunteerism efforts

+ Sharing insight and stories on what its really like to work here

+ Partnering with organizations to support our commitment to womens advancement in tech

+ Providing accommodations for persons with disabilities, both for interviewees and for employees. Should you require an accommodation, please let us know and well make arrangements


**Awards**


Xandr, its products and its executives have received several prestigious awards. In 2020 alone, Cablefax's annual The Faxies awards named Xandrs EVP and GM Innovator of the Year and the Xandr technology organization Tech Team of the Year. In the same year, seven female executives were included in the Cynopsis list of Top Women in Media, and several of its products, innovations and client partnerships were recognized by esteemed outlets globally, including AdExchanger, Digiday, The Drum, ExchangeWire and Cynopsis. Concurrently, the companys dedication to corporate social responsibility was recognized in Fast Companys 2020 World Changing Ideas issue. Xandr was also included on Business Insider's Hottest AdTech Companies list in 2019 and 2018.


Xandr is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.


Xandr Twitter


Xandr Instagram


Xandr LinkedIn (about:blank)
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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Posted: 2022-02-27 Expires: 2022-05-26

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