10 days old

Senior UX Designer

Cox Automotive
Atlanta, GA 30303
*Primary Location: *6325 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *202100607
The Senior User Experience (UX) Interaction Designer is responsible for designing user interfaces and experiences that are intuitive, efficient, and easy to use. The role works closely with a cross-functional team to assess product requirements and create interfaces based on a deep understanding of our end users and their goals.


The Sr. UX Interaction Designer:




* Performs or supports formative research to understand our continuum of end users and what each needs to accomplish.

* Contributes research findings and insights to our common client repository

* Understands product goals and user goals and translates both into an intuitive design structure.

* Is focused on helping users successfully achieve goals and complete tasks.

* Develops and/or contributes to prototype development so that functional design can be validated by testing with actual users.

* Communicates functional design to the implementation team.

* Is metric-sensitive and understands that success is based on achieving both client satisfaction and revenue goals.

* Is able to articulate and execute a strategic vision through the use of persuasion, presentation, internal/external relationships, and leadership by example.



The successful candidates portfolio must demonstrate a depth of experience with emphasis on UX design for digital applications, including complex, data-driven web sites, daily use products, and mobile apps.



He or she must be able to translate interaction design concepts across platforms (e.g., desktop, tablet, mobile, etc.) consistently while respecting each platforms unique interactions and optimizing its benefits.


The Sr. Interaction Designer will leverage PRISM, Cox Automotives Design System, as appropriate to ensure a familiar user experience across products. The role may also develop new components and design patterns and shepherd them through PRISMs submission and approval process.


The Sr. UX Interaction Designer will aid in the mentoring of more junior UX Interaction Designers.


GENERAL RESPONSIBILITIES:




* Develop a deep understanding of our target customers and business needs by assisting in user research activities, including contextual inquiry, persona and client journey development, heuristic evaluation, usability reviews, etc.

* Lead the assessment of competitive user experiences. Identify strategic opportunities for competitive advantage based on findings.

* Examine web analytics to inform user interactions and designs.

* Establish collaborative working relationships with product, design, content, and development team members to ensure we deliver a highly usable product that generates positive business return.

* Facilitate user scenario planning and tasks with the Product team.

* Lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality. Create (and lead the development of) comprehensive site maps, user flows, wireframes, and interactive mock-ups/prototypes (lo/high fidelity).

* Integrate personas/segmentations with related deliverables.

* Ensure that the consistency of the overall user interface and individual components can be extended and reused.

* Collaborate with technical teams to determine data accessibility and understand technology constraints/advantages for the design structure to ensure products meet performance, scalability, and reliability goals.

* Serve as the primary point-of-contact/facilitator for User Experience on assigned projects.

* Facilitate the visual design and content to ensure the best user experience, and take point in translating the approach for application development.

* Identify opportunities to create business value and improve the user experience based on research.

* Conduct formal/informal usability testing. Synthesize findings from usability/heuristic evaluations into actionable improvements. Take recommendations back into the product process.

* Support usability testing by creating working prototypes.

* Provide interactivity expertise and recommendations for existing designs; small projects and/or 3rd party initiatives.

* Create and support the information architecture of navigation, content, etc.

* Design for mobile devices. Responsive design experience a plus

* Identify strategic opportunities for competitive advantage.

* Estimate, plan, and lead projects into a highly usable solution, track progress according to plan.

* Design navigational schema based on user needs, content models, and technical constraints.

* Champion user needs and product usability while balancing business and technical constraints.

* Articulate rationale behind interface decisions and how to prioritize interface features.

* Assist in the ongoing definition of Manheims evolving user experience standards in the interactive space.

* Identify tools, templates, and techniques that evolve existing processes.




Qualifications: Education: Bachelors degree (or comparable work experience) with emphasis in design-related field preferred such as: information design, behavioral science or closely related discipline such as Human-Computer Interaction, Human Factors, Psychology (Cognitive or Experimental), Interface Design, Industrial Design, or Computer/Information Science. Masters degree in related discipline a plus.


Experience: 10+ years work experience in interactive design or user-interface, design-related field required, preferably with ecommerce, large brand websites. Management/mentoring experience a plus.


Competencies/Skills:




* Excellent oral, written, and verbal communication skills, as well as interpersonal skills

* Must be an expert in user-centered design methods, techniques, and principles.

* Ability to arrange and conduct informal and formal usability tests.

* Project experience in working with teams on large scale, long-term projects.

* Proven ability (portfolio required) to produce user experience documentation: storyboards, user scenarios/tasks, user flows, wireframes, prototypes, etc.

* Ability to develop network/system architecture diagrams a plus.

* Proficient to expert use of software tools: Axure/Sketch, Photoshop, and MS Office applications.

* Must have an interest in human beings, how they think, their behaviors and limitations. You should be able to empathize with and think like our users.

* Ability to establish user experience methodology, processes, estimates, and deliverables for a project.

* Strong analytical and problem solving skills.

* Group facilitation experience required.

* Ability to work on multiple projects with competing priorities simultaneously.

* Superb organizational skills with the ability to juggle multiple projects varying in size and complexity, prioritizing time and tasks as needed to meet aggressive deadlines.

* Be able to make intuitive leaps to appropriately hypothesize product design solutions.

* Be able to understand the big picture along with expert attention to fine detail.

* Be able to convincingly articulate ideas and rationale across the company, including the executive suite.

* Experience in client services and negotiating business decisions.

* Able to deal with ambiguity.

* Knowledge of whats possible in the digital space.

* Avid learner. Stays up to date on latest trends and research in product design, SEO, and web/mobile technologies.

* Must be able to work individually with minimal supervision/mentoring, and as a team.

* Ability to work across multiple internal business units and companies.





Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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Posted: 2021-02-16 Expires: 2021-03-28

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Senior UX Designer

Cox Automotive
Atlanta, GA 30303

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