28 days old

Senior Wellness Coordinator - Remote - Out of Hours Team

Houston, TX 77002 Work Remotely
  • Job Code

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.  Leading edge technology in an industry that's improving the lives of millions.  Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error.  Join us and start doing your life's best work.(sm)


Wellness Coordinators provide telephonic engagement for enrollees and providers generated from predictive models and direct referrals.


You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

This position is within the out of hours team and the schedule will involve working weekends, early mornings/ late evenings and holidays.

Primary Responsibilities:  

  • Provide coverage to an inbound call queue
  • Outbound calls to members who are diagnosed with Behavioral Health needs
  • Perform assessments via phone with behavioral health providers or based on electronically submitted information
  • Provide behavioral health benefit education
  • Assists members with understanding and locating community support services and outpatient behavioral health resources
  • Escalates cases to clinical team partners
  • Works with clinical team partners to assist with administrative authorization  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-10-27 Expires: 2020-12-02

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Wellness Coordinator - Remote - Out of Hours Team

UnitedHealth Group
Houston, TX 77002

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