9 days old

Service Coordinator: Configuration Management Service

Brno, Jihomoravský kraj 602 00
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
The Configuration Librarian is the custodian and guardian of all master copies of CIs registered with Configuration Management. The role is responsible for the integrity and accuracy of the configuration data.

- Controls the receipt, identification, storage, and withdrawal of all supported CIs
- Provides information on the status of CIs
- Numbers, records, stores and distributes Configuration Management issues
- Assists Configuration Manager to prepare the Configuration Management Plan
- Creates an identification scheme for Configuration Management libraries and the DML
- Creates libraries or other storage areas to hold CIs
- Assists in the identification of products and CIs
- Maintains current status information on CIs
- Accepts and records the receipt of new or revised configurations into the appropriate library
- Archives superseded CI copies
- Hold the master copies
- Issues copies of products for review, change, correction or information when authorized to do so
- Maintains a record of all copies issued
- Notifies holders of any changes to their copies
- Collects and retains information that will assist in the assessment of what CIs are impacted by a Change to a product
- Produces configuration status accounting reports
- Assists in conducting configuration audits
- Liaises with other databases where CIs are common to other systems.
- Is responsible for the currency & availability of base reference and populated relationship information in the Configuration
- Maintains the consistency of the CMS, ensuring compliance to architectural standards
- Is responsible for populating the CMS with descriptions of the attributes and relationships of the logical and physical configuration items
- Undertakes periodic audit of configuration information

As an IBM employee, you will be entitled to the following benefits:
  • 5 weeks of paid vacation
  • Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position
  • Strong career opportunities
  • Access to Hi-tech; MAC@IBM
  • Above standard Medical Care
  • Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics
  • Global Travel and Life insurance
  • Contribution to the Pension fund
  • IBM stock purchase plan

You will have the opportunity to:
  • Join our Succeeding@IBM Program - a structured on-boarding and development program
  • Become part of our diverse and multinational community and collaborate within global and local teams
  • Gain knowledge and develop skills through our world-class trainings
  • Benefit from mentoring and coaching
  • Balance your work with your life and enjoy a flexible working environment

Please, take in consideration, that should your application be successful, our recruiters will contact you.

Required Technical and Professional Expertise
- Fluent English minimum is B1 level
- Advanced knowledge of MS Excel
- Detail oriented person
- ITIL Foundation (overview of IT Services)
- Preferred: 1 year Experience in Configuration Management
- Ability to Identify and address the gaps in complex process which uses several types of database sources

Preferred Technical and Professional Expertise

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-01 Expires: 2019-12-31

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Service Coordinator: Configuration Management Service

Brno, Jihomoravský kraj 602 00

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