22 days old

Service Delivery Leader - Watson Health

Multiple Cities, Multiple
  • Job Code

IBMs Consultants and leaders are essential to our clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team as we strive to accelerate sales, deliver client engagements, and build IBMs market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge!

Your Role and Responsibilities
IBM Watson Health is now searching for a Services Delivery Leader to join our government health & human services team.

As the Services Delivery Leader, you will responsible for implementing analytic, business intelligence and enterprise data warehouse solutions for government health and human services agency clients. Your deep experience in implementing complex information and analytics systems in support of government healthcare programs, including Medicaid, will be fully engaged in this key leadership role.

*Must be able to travel to Madison, Wisconsin project site

Responsibilities include implementation planning, staffing and overseeing the business analyst, development, testing and systems management teams building and delivering IBM Watson Health solutions.

You will ensure that deliverables and functionality are implemented to meet contract requirements on time and within budget constraints while enforcing technical delivery best practices and other standards established by the organization (i.e. iterative methodology, requirements management best practices, standard architecture and design patterns, development and testing best practices) with the goal to deliver high quality, operationally sound solutions for our client base.

You will work directly with the customer, account management, and third-party vendors to ensure each project is successful while providing program status to stakeholders and executive sponsors.
Accountable for the technical design, development and operations management of complex IT solution within their portfolio.
Provides leadership and direction for requirements analysis, architecture, design, development, testing, quality assurance and operational readiness.
Implements and continually improves processes for delivering IT solutions, including analytic, business intelligence and enterprise data warehouse solutions.
Determines resource allocations required to meet project demands, adjusts resource plans and resource assignments as needed to adapt to project changes, ensuring staffing levels align with project schedule and budget.
Makes leadership decisions that are impactful to the project and ensures overall project success.
Articulates the technical architecture, roadmap, and solution details to the client, internal/external stakeholders and executing sponsors; able to communicate in depth with both business and technical audiences.
Effectively communicates with and develops/maintains strong working relationships with internal and external stakeholders to ensure project status and strategic direction is understood.

Successful candidates will possess:
  • Demonstrated track record of technical delivery team leadership experience on large-scale enterprise IT projects for Health and Human services state government agency (such as Medicaid, MMIS, etc.)
  • Proven ability to drive deliverables thru industry-standard life cycles by establishing repeatable, well managed team and delivery environment
  • Track record of successful communication skills and ability to translate complex technical issues to a non-technical audience
  • Demonstrated effective interpersonal ability to collaborate with technical teams, delivery managers, project management, client management and customer stakeholders and drive consensus

To learn more about what we are doing please check us out:

Madison, WI - Wisconsin - Medicaid - Data Warehouse - BI - Analytics - healthcare - MMIS - government

Required Technical and Professional Expertise
  • 10+ yrs technical delivery team leadership experience of large-scale enterprise IT projects for Health and Human services state government agency (such as Medicaid, MMIS, etc.)
  • Industry-leading knowledge and depth with reporting and application development best practices
  • Knowledge of query, reporting, database, and analytic business intelligence tools

Preferred Technical and Professional Expertise
  • Bachelors degree in field related to role.
  • Experience managing delivery of large scale EDW (Enterprise Data Warehouse), analytics or business intelligence solutions and developing technical delivery teams
  • Professional Certification in related technologies or project management

About Business Unit
IBM Watson Health is pioneering a new partnership between humanity and technology with the goal of transforming global health and revolutionizing many aspects of the medical and pharmaceutical industries, as well as government sectors. We aspire to improve lives and give hope by delivering innovation to address the worlds most pressing health challenges through data and artificial intelligence insights.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2020-01-05 Expires: 2020-02-04

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Service Delivery Leader - Watson Health

Multiple Cities, Multiple

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