26 days old

ServiceNow Senior ServiceNow HR Consultant

Multiple Cities, Multiple
  • Job Code

Your Role and Responsibilities
Your Role and Responsibilities:
The ServiceNow HR Consultant is responsible for successful delivery of ServiceNow HR Suite. This includes implementation, upgrade, and/or extension of ServiceNow applications.
The consultant will configure ServiceNow HR Service Delivery, as well as assist clients in the selection, implementation planning, fit analysis, testing, rollout and post-implementation support of ServiceNow HR applications. A consultant in this area will also be responsible for understanding and developing business process requirements with a client that utilize ServiceNow to support business needs. The consultant will also be involved in improving operational metrics, business case development & performance measurement. He/she will provide functional knowledge & manage client relationships within context of individual role. He/she will act as a mentor and counsel junior team members.
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.
To ALL recruitment agencies: IBM only accepts resumes from agencies on our Approved Agency List. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes.

Required Professional and Technical Expertise
  • Bachelors Degree or higher
  • ServiceNow experience in Human Resource Service Delivery module.
  • Strong expertise in Application User Interface and Workflow Configuration
  • Readiness to travel Up to 4 days a week (based on project requirements)
  • Experience in Human Resource (HR) business process design and development, running workshops and gathering requirements
  • At least one end-to-end ServiceNow implementations
  • Deep ServiceNow administration and provisioning expertise
  • Demonstrated leadership in professional setting
  • Self-starter that is capable of working effectively as part of a team; in-person and remotely
Strong consulting skills, including analytical thinking, problem solving, and superior communication, presentation, and interpersonal skills

Preferred Professional and Technical Expertise
  • Experience implementing ServiceNow HR integrated with major HCM solutions.
  • Training in other modules of ServiceNow
  • Previous employment in a Human Resources-related capacity; functional roles in Payroll and Compensation are a strong plus
  • Previous implementation experience with SAP HCM, or other established on-Premise or on-demand Talent Management solutions (i.e. Taleo, Workday, ADP, Peoplesoft, Oracle, SAP, Kronos, etc).
  • Knowledge of and understanding of the integration between major Talent Management solutions and ServiceNow.
Bilingual in English and French

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-08-20 Expires: 2019-09-19

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ServiceNow Senior ServiceNow HR Consultant

Multiple Cities, Multiple

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