10 days old

Shared Operational Services Engineer

Multiple Cities, Multiple
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

Your Role and Responsibilities
Are you an experienced systems administrator with an interest in security and compliance? If so you may be interested in a role on our team.
The Shared Operational Services (SOS) team from IBM's Enterprise and Technology Security is looking to hire onto our tooling operations squad. SOS provides a number of standard, externally available compliance tools (SIEM, Vulnerability Scanning, Identity Management, Patch and Health checking, AV, 2FA and Inventory) in an integrated portal that is developed in house.

Developing systems and a service around one or more standard compliance tools in use by SOS.

Your Responsibilities
  • Daily operations and maintenance of the systems that are part of this service
  • Build an Agile work stream and report collateral for execution and delivery of the product vision, including story tracking, daily stand-ups, burn downs, etc.
  • Develop service documentation to accompany SOS services
  • Work to resolve customer issues using the platform and tooling
  • Collaborate and coordinate with peers to develop and improve SOS solutions through self-paced education on security principles and offerings throughout the industry
  • Self-starter
  • Excellent written and verbal communication and leadership
  • Have a willingness to work alongside your team in solving hard problems while also coaching them on how to find success


Required Technical and Professional Expertise
  • System configuration and Deployment experience: VMware, Docker, Cloud Foundry, Kubernetes, Ansible.
  • Scripting skills: including bash, Java, regex, python.
  • Database skills: Postgres, Db2 or other DBA skills.
  • Spring Framework experience
  • Automation experience: RestAPI integration, UCD, Jenkins, Ansible.
  • Experience working in DevOps and 24x7 Production environments

Preferred Technical and Professional Expertise
  • Knowledge of or experience with Secret Storage (Hashicorp Vault)
  • Knowledge of or experience with 2 Factor Authentication
  • Knowledge of or experience with SIEM (Qradar)
  • Knowledge of or experience with Bigfix
  • Knowledge of or experience with Identity Management (Thycotic, Active Directory)
  • Knowledge of or experience with Vulnerability Scanning (Tenable)
  • Knowledge of or experience with Antivirus (Symantec)
  • Knowledge of or experience with Agile Development process
  • Knowledge of or experience with Disaster Recovery

About Business Unit
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-10-11 Expires: 2019-11-10

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Shared Operational Services Engineer

Multiple Cities, Multiple

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