15 days old

Site Reliability Engineer

New York, NY 10007
  • Job Code

Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work. (sm) 


Genoa Telepsychiatry is an innovative and rapidly growing Telemedicine for Mental Health business owned by Optum. As a Site Reliability Engineer, you will be part of the Genoa Telepsychiatry team. We are increasing access to behavioral healthcare in underserved communities across the U.S. by building telepsychiatry programs that connect patients with psychiatrists & APRNs remotely.  We have programs in over 35 states providing 250,000+ appointments annually. Our fast-paced New York team is growing rapidly and offers ample career development opportunities in a mission-driven culture valuing empathy, collaboration, grit, and continuous learning.


Primary Responsibilities:

  • Ensure 99.999% uptime for all of our production applications and services
  • Build performance monitors and alerts designed to manage SLAs and minimize outage incidents
  • Maintain, tune, troubleshoot and continuously improve operation of application infrastructure, monitoring and code pipelines
  • Lead the response of any uptime issues by bringing together various teams and stakeholders, and provide robust communication and visibility to the organization during such incidents
  • Create a culture of always-on services by working with Software Engineering teams to evaluate, provision, and support the delivery of application infrastructure
  • Work with development teams to coordinate and automate software deployments, common system operational and maintenance tasks
  • Optimize our deployment footprint/system architecture to increase the cost efficiency of supporting our systems
  • Plan and execute data security protocols, including component security/deprecation/lifespan of CI/CD pipeline and backup/disaster recovery
  • Provide Root Cause Analysis for failures
  • Ensure system architecture and deployment is well-documented

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-06-18 Expires: 2020-07-18

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Site Reliability Engineer

UnitedHealth Group
New York, NY 10007

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