1+ months

Sr. Analyst, Pro Analytics

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cp\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E The Home Depot is creating a new website exclusively for Pros designed to build out all the tools and applications that professional business customers need. As part of the Pro Customer Experience team, Senior Analysts hold a variety of responsibility. Senior Analysts of Pro Analytics analyzes business trends and customer behavior data to identify opportunities for website enhancements to provide the best customer experience and increase growth in online sales. Key responsibilities include but are not limited to:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EDevelopment of advanced analytics to support the company\u0026rsquo;s strategic objectives\u003C/li\u003E\u003Cli\u003EAnalyzing business trends and customer behavior\u003C/li\u003E\u003Cli\u003EAnalyzing behavior on specific tools and features of the site\u003C/li\u003E\u003Cli\u003EComparison between in store and online shopping behaviors through data\u003C/li\u003E\u003Cli\u003EIdentifying trends across customer segments for online behaviors\u003C/li\u003E\u003Cli\u003ESupport complex reporting needs like building KPI dashboards for various business, IT and senior leadership teams\u003C/li\u003E\u003Cli\u003EPerform complex deep dive analysis to troubleshoot or identify the root cause for site issues or any dip in conversion or other KPI\u0026rsquo;s.\u003C/li\u003E\u003Cli\u003ECreate analytics, translate business questions to actionable insights, support ongoing analytical needs, design new analytical tools, and collaborate with cross-functional teams to deliver high quality analytical solutions\u003C/li\u003E\u003Cli\u003ELeverage effective communication skills to translate complex analyses into understandable insights, with a passion to learn and develop\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003E\u003Cbr /\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E20%-Lead Project Teams of Analysts and other associates. \u003Cbr /\u003E 20%-Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization. \u003Cbr /\u003E 20%-Produce documents for teams and leadership to review and utilize. \u003Cbr /\u003E 20%-Deliver presentations to teams and executive leaders and sponsors. \u003Cbr /\u003E 20%-Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EThis position reports to Sr Manager or Manager Customer Execution \u003Cbr /\u003EThis position has no direct reports\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EYears of Relevant Work Experience: \u003C/strong\u003E3 years\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003E\u003Cstrong\u003EPreferred Qualifications:\u003Cbr /\u003E\u003C/strong\u003E\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003E3 years of work experience is preferred\u003C/li\u003E\u003Cli\u003E2 years of experience in analytics is preferred\u003C/li\u003E\u003Cli\u003EExperience in SQL, Tableau, Adobe Analytics/Omniture, Google Analytics or similar tools preferred\u003C/li\u003E\u003Cli\u003EMastery of data pipelines and cloud tech stack (especially the Google Cloud Platform) and knowledge of retail and online systems\u003C/li\u003E\u003Cli\u003EProficient with Microsoft Access, Excel and PowerPoint\u003C/li\u003E\u003Cli\u003EStrong analytical skills including demonstrated aptitude with data analysis and ability to generate insight from large and complex data sets\u003C/li\u003E\u003Cli\u003EBackground in Industrial Engineering or Computer Science\u003C/li\u003E\u003Cli\u003EProcess improvement experience\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EExperience leading high performing teams Consulting management and/or project management.\u003C/li\u003E\u003Cli\u003EStrong quantitative skills such as statistics and data analysis.\u003C/li\u003E\u003Cli\u003EProblem solving Strong Operations, Retail and/or field knowledge.\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E


Posted: 2020-02-20 Expires: 2020-08-13

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Sr. Analyst, Pro Analytics

Home Depot
Atlanta, GA 30303

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