1+ months

Sr. Associate, Field Ops. Engineering

Quertaro City
At AT&T, were connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Heres your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.


At AT&T, we bring the world together with technology in ways you never imagined. Whether its your next big idea or the newest innovation, were looking for people like you to lead the way. Your creative solutions could impact innovations across telecommunications, high-speed Internet and pay TV. Its an opportunity to combine your passions for entertainment, media and technology to transform our company and your career. Step into a future with AT&T.


You as a SR. ASSOCIATE, FIELD OPS ENGINEERING will be responsable of:


Onsite and remote support Main and High Availability customer Data Centers

This role will perform daily operation activities (Tier 2 support MACD execution)

This role will perform any physical task required to solve network issues according to our SLA

Network documentation and process handling using ATT and customer tools

Assist in the scheduled change windows (AT&T or Third-Party Vendor) required to perform operating system upgrades or any other change on a 7x24 basis

Vendor Management of customer 3rd parties

Availability to cover shift3 in rotation scheme

This position requires 2-3 years of experience supporting & managing Cisco LAN switching with at least CCNA switching & routing certification


Bachelors degree in Computer Systems, Telecommunications, Electronics or similar

VMWare and Servers Virtualization Knowledge for supporting Network Monitoring Tools

Multi-brand knowledge preferred in switching and routing (Cisco, Juniper, Palo alto, Infoblox, F5.)

Good communication skills

English speaking preferred


Ready to join the #LifeAtATT? Apply today!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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Posted: 2022-03-17 Expires: 2022-06-14

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Sr. Associate, Field Ops. Engineering

AT&T
Quertaro City

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