27 days old

Sr. Business Analyst

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E This Senior Analyst role will support the Services Support team, a team that fields inbound calls from Services Providers and the field who are having issues with technology and/or processes. The Senior Analyst will pull reports and metrics associated with the team, and will help expand the team\u0027s coverage by customizing the Salesforce interface. The Senior Analyst will also help build out the Knowledge Base training articles. \u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E 50% Lead all phases of a project\u0027s life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project \u003Cbr /\u003E 25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business \u003Cbr /\u003E 25% Establish and report on metrics of assigned projects or categories to gauge business value\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E NATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E Reports to Manager/Sr. Manager \u003Cbr /\u003E No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience: \u003C/strong\u003E3 years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EPrior experience in the application of research findings to the retail environment, brand management or category management essential\u003C/li\u003E\u003Cli\u003ESalesforce Admin experience\u003C/li\u003E\u003Cli\u003EExperience working with Tableau\u003C/li\u003E\u003Cli\u003EProduct Management experience\u003C/li\u003E\u003Cli\u003EExtensive knowledge of statistical methods and modeling\u003C/li\u003E\u003Cli\u003EPrior experience in a consulting and/or project management role within a corporate environment preferred.\u003C/li\u003E\u003Cli\u003ECertified Project Management Professional (PMP)\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003E\u003Cbr /\u003E Knowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EStrong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills.\u003C/li\u003E\u003Cli\u003EAnalytical; Extensive knowledge of statistical methods and modeling\u003C/li\u003E\u003Cli\u003EAbility to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables\u003C/li\u003E\u003Cli\u003EStrong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade\u003C/li\u003E\u003Cli\u003EProven success in increasing management roles handling multiple projects with competing deadlines.\u003C/li\u003E\u003Cli\u003EAbility to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E

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Posted: 2019-11-12 Expires: 2019-12-12

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Sr. Business Analyst

Home Depot
Atlanta, GA 30303

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