1+ months

Sr. Business Systems Analyst, ServiceNow - Telecommute - 900839

Schaumburg, IL 60193 Work Remotely
  • Job Code

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour life's best work.(sm)

We are seeking a Senior Business Systems Analyst for our mission critical RxServiceNow platform.This role is accountability for delivering high quality system solutions through analysis and design working with our Product Owners, Business Analysts, Business Partners and IT Partners.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Partner with product owners and business analysts to gather, validate, and translate business requirements
  • Develop recommended business solutions through research and analysis of data and business process and implement when appropriate
  • Evaluate business requirements and prepare the detailed functional and technical specifications that follow project guidelines
  • Work closely with Developers and Quality Assurance Analysts to ensure requirements and design are completely understood
  • Work closely with business teams to strategize solutions that support long term business objectives
  • Present and evaluate design solutions objectively and facilitate conflict resolution
  • Communicate design to all stakeholders and varying levels of the organization
  • Ensure IT deliverables align with business requirements with measurable results
  • Understand business objectives and how technology can optimize and enable solutions
  • Communicate design to all stakeholders and varying levels of the organization
  • Develops and drives innovative solutions
  • Initiate and drive continuous improvement efforts to ensure system efficiency in support of business needs
  • Offers opportunities and suggestions on how to improve the solution

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience in Systems Analysis or experience involving analysis-related activities using Agile methodologies
  • 5+ years of experience translating business requirements into system specifications, or equivalent work experience
  • 3+ years of experience with ServiceNow application
  • Experience integrating information from multiple sources to execute effectively and efficiently in a dynamic environment
  • Experience effectively demonstrating a working knowledge of business operations, decision and intelligence systems concepts, and database structures
  • Completion of any of the following courses: ServiceNow Fundamentals,"Scripting in ServiceNow Fundamentals, Application Development Fundamentals,"Flow Designer Fundamentals, Service Portal Fundamentals
  • Progress or completion of Certified System Administrator or Certified"Application Developer mainline learning path
    • """"
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking order

Preferred Qualifications:

  • Experience with Case Management and/or Customer Service Management
  • Experience in the Pharmacy Benefits Management (PBM) industry
  • Excellent verbal and written communication skills, ability to work independently with minimal supervision, be a team player, and be well organized and efficient with excellent judgment, problem-solving and decision-making skills
  • Self - starter with the ability to work in an ambiguous environment
  • Ability to thrive in an entrepreneurial environment which requires creativity and self - motivation

Careers with OptumRx.We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doingyour life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: business analyst, service now, PBM, Systems Analyst, Systems Analysis, Agile, ServiceNow, telecommute, remote, work from home


Posted: 2020-11-05 Expires: 2021-02-21

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr. Business Systems Analyst, ServiceNow - Telecommute - 900839

UnitedHealth Group
Schaumburg, IL 60193

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