13 days old

Sr. CX Content Strategist

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003Cbr /\u003E\u003C/strong\u003EThe ideal candidate is an experienced, passionate content strategist who will help drive a best-in-class home service experience tailored to our customers\u0027 needs. This content strategist will work with product managers, designers, user researchers, merchants, service providers and other stakeholders to understand how content can support our business objectives while providing the best experiences for our customers. Someone successful in this role thrives on strategic thinking, feels comfortable managing complexity, and excels in both written and verbal communication.\u003Cstrong\u003E\u003Cbr /\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003Cbr /\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E50% Lead all phases of a project\u0027s life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project \u003Cbr /\u003E 25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business \u003Cbr /\u003E 25% Establish and report on metrics of assigned projects or categories to gauge business value\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EReports to Manager/Sr. Manager \u003Cbr /\u003E No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EYears of Relevant Work Experience: \u003C/strong\u003E3 years\u003Cbr /\u003E\u003Cstrong\u003E\u003Cbr /\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EB.S. or B.A. in Communications, Journalism, English, or Library Science\u003C/li\u003E\u003Cli\u003E3-5 years of demonstrated experience in developing and managing content in a digital environment while positioned as a Content Strategist\u003C/li\u003E\u003Cli\u003EPrevious ecommerce experience at national-level ecommerce site\u003C/li\u003E\u003Cli\u003EDeep knowledge of mobile, web, and ecommerce design trends and technologies\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003E\u003Cbr /\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EStrong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills.\u003C/li\u003E\u003Cli\u003EAnalytical; Extensive knowledge of statistical methods and modeling\u003C/li\u003E\u003Cli\u003EAbility to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables\u003C/li\u003E\u003Cli\u003EStrong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade\u003C/li\u003E\u003Cli\u003EProven success in increasing management roles handling multiple projects with competing deadlines.\u003C/li\u003E\u003Cli\u003EAbility to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2019-11-08 Expires: 2019-12-11

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Sr. CX Content Strategist

Home Depot
Atlanta, GA 30303

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