10 days old

Sr. Director Clinical Digital Transformation - Minnetonka, MN

Minnetonka, MN 55345
  • Job Code

Role will focus on leading blue chip, digital and omni-channel initiatives across E&I Clinical Product Team, as prioritized by product leadership, as well as priorities set forth through Clinical Transformation. 

Primary Responsibilities:
Product Management Discipline: applies key strategies to improve and maintain market share of a new or existing product; understands the key indicators to assess product performance and inform decisions about product features and viability; develops and applies deep product expertise to credibly represent, manage and support product
  • Reviews whole portfolio and considers if products are still relevant based on business and market strategy; Makes recommendations and/or decisions on whether to maintain, invest, or end of life based on assessment
  • Analyzes data from KPIs and recommends appropriate actions; May direct others in data and metric requirements
  • Explains competitive landscape and how product fits into it; Owns product holistically; Anticipates what is happening in the market and plans and executes on insights learned; Translates data into a compelling business case and customer story
  • Uses creative thinking to solve problems; Challenges current thinking
  • Works with matrix partners to translate required capabilities into concrete operational processes and measurement plans; Interprets vision and translates into requirements for engineering teams; Validates requirements with marketplace via pilots and beta groups; Pro-actively identifies needs/priorities of audience and provides relevant information when sharing insights, including facts and explanation of decision-making criteria
  • Tells the story of the product both internally and externally; Provides subject matter expertise; Joins sales team on calls to offer expertise

Market, Client and Customer Focus: Understands and translates market, client and customer market insights into product sales and go-to-market strategies
  • Demonstrates understanding of methods to gather market insights and analyze competitive landscape through partnership with Market Research and/or direct participation in key activities; Interprets and use the analyses to inform and recommend product strategy across the product lifecycle
  • Defines user/buyer characteristics; Translates buyer needs and decision criteria into actionable plans; Contributes to sales channel strategy development that aligns with customer business rhythms and activities; Has awareness of internal budget cycles
  • Has awareness of methodology for determining product/solution sizing; Translates broad market sizing and current penetration to product plans
  • Observes customer interactions with product; Dialogues with stakeholders on implications and modifications; Accurately represents customer needs with internal stakeholders; and in related plans

Financial Acumen: understands general financial principles and what makes a product successful
  • Understands segments business practices and financial structures; Understands key profit and loss indicators; Links operational outcomes to financial outcomes; Reviews P&L and budget reports and interprets data including identification of both favorable and unfavorable variances, recommends and/or makes go/no go decisions; Articulates the financial impact and related risks to product; Prepares quality estimation with appropriate assumptions; Helps to evaluate other's forecasts and critically evaluates the information given
  • Identifies and accesses relevant data to build compelling business case in self-directed manner; Partners with finance to complete the cost/benefit analysis and track forecast to ensure the product is performing as expected
  • Identifies and assesses the impact of financial decisions; Translates assessment into capital request

Technical Knowledge: demonstrates knowledge of technology trends and concepts and knows how to apply them to ensure credibility and trust, as applicable
  • Identifies opportunities to leverage technology to improve product capabilities; Shares learnings with others to influence change
  • Accurately translates technical terms and concepts to non-technical stakeholders; Effectively represents technical challenges and opportunities to external and internal stakeholders; Leverages insights to adjust timelines and resource allocation
  • Prioritizes roadmap and articulates a logical, iterative approach to delivering the customer solution; May serve as lead product manager in an Agile environment

Relationship Management: builds and cultivates cross-functional, cross-enterprise relationships with internal and external stakeholders, effectively leverages them to gain support, buy-in and to enable action
  • Pro-actively analyzes internal and external networks; Builds strategic relationships based on current and future business needs
  • Identifies potential issues and pro-actively develops mitigation plans; Assists in removing obstacles, resolves conflicts and ensures alignment
  • Uses an understanding of the complex relationships among organization's leaders to facilitate successful outcomes; Uses an awareness and understanding of the organization's environment and culture when recommending strategies and seeking buy-in/support
  • Uses an understanding of the organization's processes, systems and policies to facilitate successful outcomes; Influences direction setting, facilitates decision making and resolves conflicts; Motivates stakeholders to support product vision and goals; Identifies success criteria and achieves consensus on strategies, requirements and roadmap

Leadership: Thought leader; creates and shares a compelling vision; Takes accountability for decisions, actions and results for self and others; Leads and manages change; Strategic thinker
  • Clearly articulates vision and roadmaps; Leverages credibility--offering insights, guiding discussions, challenging the status quo and providing alternative solutions; Relates tasks/activities to overall product vision and strategy; Gathers multiple viewpoints, listens for understanding, seeks clarification and provides alternatives to achieve objectives
  • Holds self accountable for meeting high performance standards and agreed upon deliverables, taking responsibility for outcomes of decisions and actions; Facilitates decision-making process across teams; Seeks input from others to identify and analyze options, selecting a course of action based on best fit with desired outcomes
  • Embraces and champions need for change; Provides tools to support change; Identifies and implements strategies to gather support and achieve adoption of change within own area of responsibility
  • Develops understanding of the long-range vision and establishes steps for the future; Analyzes options, assessing immediate and long-term impacts, and recommends possible courses of action

Critical Evaluation: collects, analyzes and interprets information to evaluate solutions and inform business decisions and recommendations
  • Scans external resources for data relevant to the organization; Identifies decision points that can be informed by data and evidence
  • Identifies potentially misleading or flawed data; Uses logic, research and data to inform and support decisions
  • Objectively examines processes and policies in light of data
  • Applies data-driven knowledge and best practices from one situation to the next, as appropriate; Recommends changes based upon data to improve product

Adaptable: assimilates quickly to new environments, exhibits flexibility and applies a continuous learning mindset in all aspects of work
  • Seeks feedback and identifies opportunities to modify processes; Assesses impacts of change and develops inclusive response
  • Leverages relevant data points and internal partners to frame an approach or proposed solution; Provides leadership to others to move forward

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-06-24 Expires: 2020-07-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr. Director Clinical Digital Transformation - Minnetonka, MN

UnitedHealth Group
Minnetonka, MN 55345

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