24 days old

Sr. Manager, Care Transformation - Telecommute - 909858

El Segundo, CA 90245 Work Remotely
  • Job Code
    909858

Compassion is the essential trait that drives superior health care performance. But its just a start. At OptumCare innovative thinking is just as important. Our unique team of health care providers are an emerging and important part of Optum and the UnitedHealth Group family of businesses. Our approach is designed to help physicians and other providers deliver the right care at the right time in the right setting. That takes smart ideas and incredible teamwork. And thats where you come in. In this role, youll support a clinical team thats helping patients in new and better ways while giving them a generous helping of compassion and respect.

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Youll need to be able to work in multiple locations, while managing multiple priorities. Youll find the pace fast and the patient centered environment inspiring.

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Demonstrate proficiency in elements of healthcare operations and strategy, with a strong preference for expertise in mechanisms to reduce total cost of care
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  • Quantitatively assess gaps in care delivery and build or customize solutions that address those gaps
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  • Demonstrate high levels of EQ while engaging leadership and other stakeholders
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  • Plan and drive complex projects with an iterative process for continuous improvement
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  • Build management process and operational dashboards to maintain long term project success
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  • Design and execute ad hoc analyses, while guiding analysts and senior analysts as necessary
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  • Interact with senior management by providing thoughtful analysis on key decision points to drive initiatives forward
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  • Drive quantifiable health outcomes while maintaining high net promoter scores from clients
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Undergraduate degree
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  • Minimum of 5 years of relevant experience (e.g. consulting, strategy, healthcare operations, medical group, health plans, program evaluation, data analytics, data science)
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  • Proven aptitude for and facility with change management and care transformation processes
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  • Proven skills and the ability to collaborate across functions and with all levels of the organization and with outside physicians and potential business partners
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  • Willing and able to travel up to 50%
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  • You will be required to adhere to UnitedHealth Groups US Telecommuting Policy.
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Graduate degree in related discipline
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  • Demonstrated proficiency in consultative skills when addressing complex inquiries from clients, vendors and customers
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  • Excellent presentation and communication skills (written and verbal)
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  • Strong interpersonal and client service skills
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  • Analytical thinker with ability to perform root cause analysis, prepare and implement action plans, and lead initiatives
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  • Ability to recognize interdependencies of process and how changes impact overall integration efforts
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  • Highly developed persuasion and influence skills; able to influence without authority
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  • Demonstrated ability to create, refine and manage new business processes; demonstrated business expertise
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  • Previous supervisory, coaching and mentoring experience
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  • Currently in or flexibility to operate daily in Pacific Standard Time Zone
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  • Ability to give and receive thoughtful feedback
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  • Ability to delegate appropriately
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  • Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
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  • Ability and willingness to maintain open and clear communication with teammates, clients, and vendors
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  • Ability to thrive in an environment of ambiguity and autonomy; flexibility and ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, changing and evolving work environment
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  • Ability to work independently in a motivated fashion throughout fast-paced and complex environments
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Careers with Optum.Heres the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the worlds large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour lifes best work.(sm)

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Colorado Residents Only: Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug free workplace. Candidates are required to pass a drug test before beginning employment.

Categories

Posted: 2021-02-03 Expires: 2021-03-07

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr. Manager, Care Transformation - Telecommute - 909858

UnitedHealth Group
El Segundo, CA 90245

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