26 days old

Sr. Manager, Offer Capability Enablement 1307319

Cisco Systems Inc.
San Jose, CA 95113

What You'll Do

Ciscos Offer Monetization Office (OMO), part of Operations Strategy and Business Acceleration (SBA) team, is responsible for driving the commercial transformation for the company. OMO is the core of Ciscos transformation efforts to become a more software-centric, recurring revenue business by driving innovation in new offers, building centralized buying programs, defining new offer standards and policies, and defining business capabilities.

In this role, you are a member of the OMO Policy and Standards enablement team who work cross functionally to:

  • Manage Corporate policies
  • Facilitate changes to Offer related policies
  • Define and govern Offer standards informed by policies
  • Track and support enablement of transformational offers and buying programs with standards assessments and capability enablement
  • Drive capability prioritization, documents business requirements, and ensures effective execution
  • Influence Cisco level offer changes and new Standard definitions across all aspects of the offer lifecycle including purchasing, fulfillment, accounting, sales, compensation, development, and other lifecycle activities.

Who Youll Work With

If you want to drive the monetization evolution strategy for Cisco - this is the team!

In this position, you will be part of a dynamic team that is inspiring change within Cisco and accelerating its transformation to software, cloud, and recurring revenue. You will work with a multitude of organizations giving you a wide breadth of all that Cisco has to offer. You will partner with key leaders in OMO and work closely with Ciscos Operations teams, Sales, BEs, Finance, IT, Supply Chain and other multi-functional teams. You will also have the opportunity to develop and influence communications and strategic change management.

Who You Are

You are an organized, process-oriented people leader with a consistent record of successfully connecting dots, thinking end to end (E2E), prioritizing work efforts, documenting requirements and driving effective execution to defined timelines. You will drive alignment across teams, manage relationships and expectations with different business functions, and ensure successful outcomes. Your strong facilitation, clear communication and interpersonal skills enable you to work effectively in a complex environment.

Role & Responsibilities

  • Lead a team of experienced business system analysts, architects and program managers that define Ciscos offer capability needs. This includes process documentation, system requirements and business outcome metrics.
  • Clearly understand Ciscos offer structures and policies, commerce systems architecture and Buying Program capabilities to determine what needs to be built, solving for the value proposition, ROI, and customer/partner experience experiences.
  • Work across relevant orgs to help solution and drive implementation of transformational offers and capabilities, including defining new policies, processes and/or business requirements needed for implementation.
  • Build consistent processes and requirements documentation structures in support of offer development practices for pricing, ordering, ongoing fulfillment and lifecycle maintenance.
  • Ensure all needed product and service structures offered can be effectively supported within Offer standards, are aligned to financial and compensation compliance, are reviewed for global availability, and have a focus on customer/partner experiences.

Your Experience and qualifications

  • Knowledge of software business dynamics and associated buying models including SaaS and subscription models
  • Experience with leading large-scale product and/or program definition, development, implementation and lifecycle management activities, along with operational implementations and policy definition
  • Strong product management and/or SW development planning and methodology experience, including Agile development approaches
  • Proven people management experience minimum of 5+ years
  • Experience in driving system requirements aligned to user experiences making it easy to translate to User Stories
  • Highly organized, process-oriented, execution focused skills
  • Ability to operate in a fast moving, distributed cross functional team
  • Knowledge of global business operations, practices and issues.
  • Prior Cisco operations and/or Business Entity experience a plus
  • Strong analytical, communication, cross team facilitation and documentation skills

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 




Posted: 2020-11-04 Expires: 2020-12-04

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Sr. Manager, Offer Capability Enablement 1307319

Cisco Systems Inc.
San Jose, CA 95113

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