29 days old

Sr Salesforce Architecture Analyst - Telecommute - 909090

Eden Prairie, MN 55344 Work Remotely
  • Job Code
    909090

Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

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ACET (Adaptive Constituent Experience Technology) is Optum's call center desktop that provides agents with a guided experience to help anticipate the constituents' needs and resolve their inquiries. ACET supports SPIRE , Complex health, UHC Motion , Optum Financial and Polaris products. ACET's issue management capabilities provide an end to end view of an inquirys lifecycle, including robust routing and reporting capabilities.

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Add Video: http://youtu.be/7iNvN3d3HNA

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Create solutions for business problems and process improvements using Salesforce Technology
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  • Collaborate with the business to evaluate business goals, identify business problems, and design and propose innovative solutions to meet the needs of the business
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  • Identify areas of process improvements and build automated solutions to increase efficiency & productivity
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  • Drive some of the software engineering phases including requirements analysis, architecture & application design
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  • Lead and provide technical support
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  • Ensure solution and delivery teams follows best practices and improve application performance
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  • Ensure team is building reusable components, frameworks and libraries which can be leveraged across department
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  • Ensure apps are delivered as designed
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  • Collaborate with and promote best practices to Optum partners.
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  • Work very closely with architecture groups and drive solutions
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  • Research and create Proof-of-Concepts
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  • Research, identify, and recommend industry best practices for solving business problems
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  • Design and develop innovative solutions using new technologies
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors degree or equivalent experience
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  • 5+ years of overall IT experience
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  • 3+ years of experience as a Salesforce Architect
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  • Certification in Salesforce Solution Architecture
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  • Lightning Implementation Experience
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Experience integrating 3rd party applications into Salesforce
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  • Excellent verbal and written communication skills- this role is heavily collaborative
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  • Ability to operate at highly varying levels of abstraction including business strategy, product strategy, technical design, and implementation
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  • Apply repeatable design patterns, best practices and development frameworks and techniques
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  • Ability to question and respectfully challenge the status quo to provide innovative approaches to business problems
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  • Support the development team by validating that the design of their app is in line with requirements, solution design, guidelines and direction/roadmap
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  • Triage production support issues post-deployment and drive solutions as required
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Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords:IT, Salesforce, Lightning Implementation

Categories

Posted: 2021-03-11 Expires: 2021-04-30

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr Salesforce Architecture Analyst - Telecommute - 909090

UnitedHealth Group
Eden Prairie, MN 55344

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