5 days old

Sr. Strategic Account Executive, UnitedHealthcare Retiree Solutions

Birmingham, AL 35203
  • Job Code

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

This strategic client facing position has overall accountability for assigned Retiree Solutions clients. This senior level positions is assigned mostly tier I and tier II in-force accounts that are typically the largest most complex. The primary responsibility of this position is to develop strategic relationships with assigned clients and execute on exceeding client's needs and expectations that will drive revenue expansion and client retention. This position will be accountable for providing strategic direction and guidance to assigned internal resources that are responsible for delivering services to customers. The Senior SAE is responsible for the overall accountability for the account maintenance, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts. The Senior position will have at least 75% of its cases Jumbo/Tier 1 accounts (10k lives or greater). Jumbo accounts consist of those that are complex in nature, contract and performance management; are high maintenance and require high touch from all internal aspects; and have a significant growth opportunity.

If you are located in Alabama, Georgia, Kentucky, North Carolina, or Tennessee, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Direct strategic, customer specific initiatives, which deliver value added services through the execution of client specific business planning
  • Own the customer relationship entirely and facilitate high level contacts and decision makers
  • Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships
  • Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
  • Consistently exceeds objectives for profitability and persistency
  • Secure new business through marketing and effective product and service expansion
  • Participates and leads the RFPs and finalist presentations for their specific accounts (NBEA situations)
  • Recognized as a subject matter expert for products, service and technology aspects
  • Establish and maintain strong and appropriate relationships with customers and consultants
  • Preparation for, and participation in, new business site visits and finalist presentations
  • Provide feedback to management and other Sr. SAEs to facilitate best practices on issues
  • Maintain a high level of healthcare industry knowledge as well as customer's industry

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-06-29 Expires: 2020-07-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sr. Strategic Account Executive, UnitedHealthcare Retiree Solutions

UnitedHealth Group
Birmingham, AL 35203

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