18 days old

Sr UX Content Strategist

Austin, TX 78703
**About Our Team**


You have the unique opportunity to be a part of a
transformational team that will create new innovative customer experiences
through modern practices of design and design thinking methods. The Design
Technology team acts as a startup inside AT&T. This highly talented team
creates exceptional experiences and desirable products by uncovering the unmet
needs of the customer as inspiration. In this high-paced, creative environment,
we know that our people will make all the difference in our success. We need
energy, curiosity and a relentless interest in creating the best customer
experience!


**About AT&T**


The number one thing you need to know about working at AT&T:
Our employees like being here. They come together to reach goals, celebrate
wins, and make AT&T a fun place to work.


At AT&T, diversity means promoting an environment of
inclusion; one in which each individual is valued and every voice is heard. We
recognize all differencesfrom race, gender, sexual orientation and religion to
perspectives, physical and mental abilities, experiences and outlooks. We
realize that diversity is more than the right thing to doit's essential if we
want to be successful in the global marketplace.


**Responsibilities:**


Senior UX Content Strategist (Austin, Texas)


The Senior UX Content Strategist is an experienced creative who
uses a love of and skills with language to communicate ideas compellingly and
clearly, always with the user top of mind. Within Design Technology, Content
Strategists are part of the larger design team. Content Strategists are
designers, their medium is words.


**As a Senior UX Content Strategist you will:**


+ Use your combo ofwriting proficiency and strategic thinking to help design (and redesign) adiverse set of experiences and products for AT&Tboth internal andconsumer-facing.

+ Champion contentcreation with an unrelenting focus on the end user.

+ Assist in atanalyzing, synthesizing, and delivering holistic strategies for range ofproject types, from websites and mobile apps to chatbots and internaltools.

+ Use storytelling andsense-making to communicate messages clearly and compellingly, alwaysaligning to user needs.

+ Can create customer-or internal-facing presentations or communications with few guidelines andadvocate for your copy decisions.

+ Perform contentanalyses including but not limited to: content inventories, contentaudits, and competitive and comparative audits.

+ Tell stories acrossan end-to-end user experience while keeping on eye on overall strategy andideal experience.

+ Use informationarchitecture (IA) and content hierarchy to organize content intounderstandable structures and mental models.

+ Collaborate withfellow content strategists, UX designers, researchers, developers, andother internal teams to generate and refine ideas.


**Required Experience & Characteristics/You Definitely Need:**


+ 5+ years experiencein content strategy, content design, UX writing, brand, copywriting, oreditorial.

+ Bachelors degree inEnglish or equivalent writing experience.

+ An entrepreneurialspirit + collaborative drive: Youre excited to help us build the cultureof our growing team, a self-starter who is comfortable being proactive inambiguous situations (with support from the rest of your team, of course).

+ A penchant for thinkingcritically with a product mindset: Youre great at wrangling complexproblems and finding clarity and simplicity. You think strategically aboutany design challenge and seek to create holistic, compelling products.

+ Empathy + energy:Youre well-versed in user-centered methodologies and design thinking,designing for consumer needs first. Your teammates count on you to keepspirits and energy up, even in challenging circumstances.

+ Communication chops:Youre an excellent writer and are able to tell compelling stories aboutyour work to partners and team members.


**Locations:**


Our studios are in Austin and Dallas, TX. In our
social-distanced world, remote locations are a-ok. Long-term, wed like to
build our critical mass in Texas.


**Application requirements and instructions:**


Please submit a resume, cover letter, and portfolio.


\#DesignTechnology
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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Posted: 2020-11-04 Expires: 2020-12-04

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Sr UX Content Strategist

AT&T
Austin, TX 78703

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