1+ months

Supervisor Behavioral Health Flex Assessor Telecommute & Field Arkansas

Little Rock, AR 72201
  • Job Code

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)


The Supervisor of Behavioral Health/Flex Assessor will work within a cross-functional team, to assure the quality administration of functional assessments to individuals of diverse populations and backgrounds. They will work with colleagues and leadership to develop and improve an exciting and innovative program, dedicated to improving the lives of Medicaid beneficiaries in Arkansas. They will provide oversight and support to a staff of assessors located throughout Arkansas, while representing our organization with our customer, our clients, and within our community.


If you are located in Little Rock, Arkansas, you will have the flexibility to telecommute* as you take on some tough challenges. 50% field based and 50% telecommute.

Primary Responsibilities:

  • Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
  • Achieves financial objectives by contributing to optimization of assessor schedules and assessor productivity.
  • Maintains a cooperative relationship among program divisions by communicating information; responding to requests; building rapport; participating in team problem-solving methods
  • Provides clinical consultation and supervision of field based assessor staff administering Independent Assessments of beneficiaries
  • Ability to handle complex personnel situations effectively and efficiently
  • Maintains behavioral health assessor staff results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Ensures quality of assessment documentation by auditing beneficiary assessment records and implementing actions to ensure continuous improvement
  • Communicates in a culturally sensitive manner to individuals whose support needs are being assessed, including beneficiaries within the mental health, developmental disability, or adult aging populations
  • Maintains beneficiary confidence and protects operations by monitoring confidential information processing
  • Provides flex capacity for assessor staff in the administration of independent or functional assessments, including emergency assessments
  • Sets priorities for the team to ensure task completion
  • Coordinates work activities with other supervisors
  • Develops plans to meet short-term objectives
  • Identifies and resolves operational problems using defined processes, expertise and judgment
  • Decisions are guided by policies, procedures and business plan
  • Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
  • Educate and conduct training/coaching with employees



Posted: 2019-06-19 Expires: 2019-09-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Supervisor Behavioral Health Flex Assessor Telecommute & Field Arkansas

UnitedHealth Group
Little Rock, AR 72201

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