17 days old

Supervisor, Broker Agent Services – UHC M&R Sales - Colorado Springs, CO

CO
  • Job Code
    893146


Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


 


Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.


 


In this position, you will supervise and manage the daily activities of a large operational group of specialists, analysts and senior analysts. Responsibilities include staffing, resource management and allocation, audits, project management, staff development, coaching and training.


 


Primary Responsibilities:



  • Supervise the daily activities of your team by assessing workload, assigning work details, managing volumes to assure SLAs are met

  • Coordinate department activities to ensure accurate and efficient operations

  • Partner with other leaders in the organization to evaluation, coordinate and document work flow and processes with focus on efficiency and quality

  • Responsible for daily management of incoming work

  • Identify compliance and quality improvements and initiatives corrective actions

  • Develops staff by providing one - on - one coaching, training and other opportunities of professional development

  • Identify issues, training needs and develop and maintain processes within the department

  • Perform other related duties as required to achieve the goals and objectives of the company and department


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


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Categories

Posted: 2020-10-12 Expires: 2020-11-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Supervisor, Broker Agent Services – UHC M&R Sales - Colorado Springs, CO

UnitedHealth Group
CO

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