1+ months

Support Patient Services Manager 2

Richmond, VA 23219

Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day!


Sodexo is seeking an experienced Regional Operations Support - Patient Services Manager 2 to support hospital accounts in the Richmond, VA area which includes Johnston Willis Hospital and Chippenham Hospital.


This position is full time but temporary and can last for up to or longer than 18 months. The candidate must be willing to travel to North Carolina for possible support as well.


This position will support in day to day food operations of retail and patient services. This includes working closely with the Patient Services Manager to support patient services, patient satisfaction, and Sodexo programs. In addition to managing patient services, this position will also be responsible for working with the Retail Manager to support the retail operation based on business needs.  


Your success will be measured by your ability to:

  • Work with the culinary team and other managers to oversee daily operations to ensure a smooth flow of food services to patients;
  • Effectively manage a high volume patient tray line operation;
  • Exceed Sodexo standards for Gold Check and the patient experience;
  • Evaluate and develop service levels for the overall Patient Services Program; 
  • Ensure company food and physical safety programs and standards are followed
  • Oversee cash handing processes, and POS programming and maintenance;
  • Maintain integrity of retail branded concept standards (national and in-house brands);
  • Manage the opening and closing the operation as well daily retail food service operations;
  • Ensure all needed signage (including digital) is in place;
  • Maintain all product merchandising, marketing and ordering standards are in place.


Learn more about Sodexos Benefits 


Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.


Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.


Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 




Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


Posted: 2020-11-26 Expires: 2021-04-22

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Support Patient Services Manager 2

Richmond, VA 23219

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