30 days old

System Analyst

Zoot Enterprises, Inc.
Bozeman, MT 59718
Zoot Enterprises, Inc. is currently accepting applications for a Systems Analyst on our IT Service Delivery Team to be located in Bozeman, Montana. The Systems Analyst position supports the Problem Management team within the Zoot IT Service Delivery Organization by providing analysis of the Zoot systems, isolating issues, making recommendations based on problem resolution and proactive analysis of the Zoot core processes and its configurations.


The Problem Management group within IT Service Delivery supports Zoots technical infrastructure by ensuring a supportable, reliable, and scalable environment of its clients.


Essential Job Functions:

  • Deep understanding of the Zoot systems, application processing as it relates to Zoot core processes and configurations.

  • Conduct system performance testing to ensure system reliability, capacity and scalability

  • Conduct required audits of the Zoot systems.

  • Analyze the data sets from the audits to find abnormalities or defects in code or core processing and its configurations.

  • Provide options and recommendations based on the analysis of data sets.

  • Devise and test options to make existing Zoot systems meet new needs.

  • Assist in the impact analysis of Zoot caused incidents.

  • Assist in the implementation of solutions identified from Zoot Root Cause Analysis action items.

  • Serve as the first escalation point in the troubleshooting, analysis and diagnosis of Zoot production issues.

  • Serve as a primary escalation point for the diagnosis, and assignment of tickets above the capabilities of the Service Desk.

  • Research, or assign out the research of these abnormalities, including network, core code base, Tools and Services, application and client transactional behavior.

  • Evaluates the organizations data processing needs and develops long term plans to meet business requirements.

  • Reviews hardware and software configurations and makes suggestions for appropriate delivery and/or IT implementation. 

  • Familiar with the fields concepts, practices and procedures.

  • Relies on experience and judgment to plan and accomplish goals.

  • Review current and forecast future system requirements and work closely with System Administration to develop recommendations for mitigation or optimization.

  • Review current and forecast future component requirements and work closely with Zoots Tools and Services Teams to develop recommendations for mitigation or optimization.

  • Review current and forecast future application requirements and work closely with client platform teams to develop recommendations for mitigation or optimization.

  • Use and develop planning and analysis tools to aid in planning and reporting efforts.

  • Research emerging technologies which may impact capacity planning efforts.

  • Research common errors and develop solutions with an eye toward continuous improvement.

  • Model what if scenarios to determine impacts of planned and proposed company goals the impact of the volume of demand on the infrastructure.

  • Continuously enhance change initiatives and procedures by automation and procedural efficiencies.

  • Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.

  • Other duties as assigned it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.

Education, Training and Experience

  • High School Diploma

  • 3+ years of previous work related experience required.

  • Experience with Zoot systems, tools, products and services required.                

  • Experience with Database, Linux administration, scripting languages, and network analysis required.


Physical Requirements

  • All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.

  • This position specifically requires long periods of sitting at a computer workstation.


Working Conditions

  • This position will take place primarily in an office setting.

  • This position will require travel 0% of the time.

  • Pager Duty is required.


Zoot Benefits Include:

- Proudly based in beautiful Bozeman, Montana

- Casual Attire

- Bring Your Well Behaved Dog

- On-site Child Care Center

- Flexible Work Schedule

- On-site Cafeteria

- Espresso & Snack Bar

- On-site Fitness Center & Fitness Classes

- Private Disc Golf Course

- Underground Parking

- Paid Vacation, Sick Leave, & Holidays

- 401(k) with Generous Company match

- Health, Dental, Vision, Life Insurance, Short Term & Long Term Disability

- Fun Committee and Family Friendly Events

- Wellness Committee dedicated to Health, Fitness, & Nutrition

For over 25 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives.  


A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions, accessing hundreds of cutting edge data sources to help reduce risk and increase conversions.  


Zoot Enterprises, Inc. is an Equal Opportunity Employer, and as such, affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.  If you are interested in applying for employment and need special assistance or an accommodation to apply for this posted position, contact our Human Resources Department via phone at 406-586-5050 or e-mail at jobs@zootweb.com.


Posted: 2020-11-03 Expires: 2020-12-03

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System Analyst

Zoot Enterprises, Inc.
Bozeman, MT 59718

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