20 days old

Team Lead Specialist Business Office - 1268

AtlantiCare Regional Medical Center
Egg Harbor, NJ 08232
  • Job Code
    120871478
AtlantiCare Regional Medical Center

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Egg Harbor Twp, NJ

POSITION SHIFT: Days

POSITION STATUS: Full-Time

REQ_NUM: 07-25446

Department: Business Office

Hours Per Week 37.5

Holidays Required? No

Job Category: *All Full Time Jobs

Location: Egg Harbor Twp

Weekends Required? No


Minimum Qualifications:
* Associates degree in business is required.
* In lieu of the degree a minimum of 10 years business office related experience required with 3 years' experience in a lead or business office specialist position.
* Overall knowledge of business office procedures and hospital policies required.
* General knowledge of third party payers, third party contracting, collection procedures, and collection laws required.
* Excellent telephone communication skills required.
* Computer literacy required. Working knowledge/familiarity of basic medical terminology required.
* Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations required.



POSITION SUMMARY
The Business Office (BO) Specialist Lead is responsible for ensuring work load is distributed equitably in the team and reporting to supervisor any necessary changes to ensure work load is completed timely. The BO Specialist Lead is expected to provide on the floor coaching to the specialist team to assist them in managing their work load, resolving issues to root causes and ensuring that trends and critical issues are brought up the chain of command quickly to be addressed.



The B.O. Specialist Lead also performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Patient Accounting Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets.



QUALIFICATIONS
EDUCATION: Associates degree in business is required. In lieu of the degree a minimum of 10 years business office related experience required with 3 years' experience in a lead or business office specialist position.
EXPERIENCE: Overall knowledge of business office procedures and hospital policies required. General knowledge of third party payers, third party contracting, collection procedures, and collection laws required. Excellent telephone communication skills required. Computer literacy required. Working knowledge/familiarity of basic medical terminology required. Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations required.
.

PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.



This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier.

The essential functions for this position are listed on the Assessment and Evaluation Tool.



REPORTING RELATIONSHIP
This position reports department leadership.
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.



PI120871478

Categories

Posted: 2020-06-16 Expires: 2020-07-17

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Team Lead Specialist Business Office - 1268

AtlantiCare Regional Medical Center
Egg Harbor, NJ 08232

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