1+ months

Technical Consulting Engineer - CX Labs

Cisco Systems Inc.
Poland, NY 14747

The role of the Network Consulting Engineer / Lab Administrator is to manage and build Labs, solutions and provide support to engineers. This includes replicating customer scenarios. Install and configure various equipment (Routers, Switches, Servers) in Lab.

Role & Responsibilities:
Manage, Build and support
CX Lab in Krakow Cisco Campus.
Builds strong team relationships with Global
CX LAB teams and Customer Support Engineers, Network Consulting engineers.
Assist and facilitate technical problems recreations in the lab environment.
Provide Lab support as per the SLAs defined in Lab policy
Help plan, implement, optimize, and maintain the lab infrastructure of power, cabling, communication servers, security, remote access, and overall infrastructure for the lab. Do this in alignment with the global C
X LAB standards, SLAs, and strategies.
Manage equipment inventory
Install, custom cable, configure, integrate, and troubleshoot infrastructure switches, communication servers, routers, firewalls, SAN devices, network appliances, and test tools for the lab.
Automate manual tasks using scripts and lab tools. 
Configure and maintain Lab infrastructure
Provide Lab support in Shift timings as required by business
Works closely with his colleagues to achieve common goals.
Strives to technical excellence and expertise
Automate manual tasks using scripts and lab tools. Help virtualize the labs networks and server farms using VMWare and networking technologies.
Provide level 2-3 troubleshooting support for our clients and customers. 
Determine methods and procedure for solving highly complex technical issues encompassing hardware, software, and networking. 

Minimum Qualifications
Experience in the telecommunications networking industry is a plus but not mandatory pre-requisites. 
In-depth academic and working knowledge of IP networking protocols (OSPF, EIGRP, BGP).
Experience with LAN Switching equipment and layer 2 protocols.
Hands-on experience with DNS, DHCP, VPN, Firewalls, IDS, and AAA.
Understanding of labs and lab infrastructure (power distribution, communication servers, Ethernet infrastructure, IT and InfoSec processes)
In-depth knowledge of network management, network availability, and capacity planning.
Experience with network automation and scripting.
Understanding of Microsoft Windows, Linux, and UNIX administration.
Good communication skills, active listener. Ability to quickly diagram and document current and future lab designs.
Ability to identify and analyze complex problems and decompose them into actionable and measurable plans. Participate in strategic network planning- Contribute to design forums and enterprise network architecture. 
Self-motivated, strong initiative, and customer focus. Works in alignment with team members and management.
Education Requirements: Require BS or MS in Technical Field (TE/EE/CS Preferred)
Autonomous worker with team spirit

Desired Skills
Flexible: very able to adapt to a changing environment
Out-of-the-box thinker
Performs well under pressure and in disruptive environments where priorities can change in response to customer demand(essential)
Able to take initiative and drive change
Eager to learn and curious. 
Excellent written and verbal communication skills
Team player
Capacity and passion to help customers. Good customer engagement


Posted: 2021-04-07 Expires: 2021-05-19

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Technical Consulting Engineer - CX Labs

Cisco Systems Inc.
Poland, NY 14747

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