12 days old

Technical Consulting Engineer/TAC Engineer - LAN Switching, Data Center / Nexus (5.3 - 9 Years)

Cisco Systems Inc.
Bengaluru, KA 560002

What Youll Do

The teams provide 24 * 7 break-fix, Pro-active and Reactive support to our Global Premium Customers. TAC expects that our engineers demonstrate a high level of customer network intimacy by working very closely with them and understand their business priorities. 

Cisco is seeking a Data Center TCE. The position has the following responsibilities:

  • Solves product &network problems of high complexity. Has solid understanding in Data Center Switching and storage technologies
  • Provides consultation to independently solve sophisticated product and network problems
  • Effectively utilizes sophisticated lab setups to duplicate and solve problems
  • Provides systems/product training and intellectual property material
  • Acts as a point of contact for large account network problem resolution
  • Submits complete and accurate defect reports in area of expertise
  • Consults with other Teams such as TAC and Engineering teams in Cisco to assist Customers
  • Work towards continuous learning, results orientation and teamwork
  • Ability to motivate change through innovation.


Who Youll Work With


CX is a team of elite technical experts whose #1 focus is to help customers plan, design, deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through exceptional financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.


Who You Are


  • Ability to analyze, configure and seek large networks
  • Knowledge on SWITCHING Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN
  • Knowledge of Cisco switching Platforms like Cat 6500, 6800, 4500, 3850, Nexus 7K, Nexus 6k, Nexus 5k, Nexus 3K
  • Experience supporting client servers (blades and rack systems)
  • Strong good experience on Server/Storage
  • Previous experience providing high level technical support within a Server environment
  • Knowledge of controllers, drivers and networking components
  • Knowledge of fiber channel operation and protocols.
  • Experience installing drivers/updating drivers
  • Expertise on UCS-B & C series, Storage, Network or Server O/S certifications
  • Knowledge of server OS Windows, VMware, Linux
  • Experience within Ethernet and/or SAN environment
  • Certified technical specialist in more than one area with a wide understanding of Networking technologies and Cisco products (this is a variable based on our requirement)
  • In depth understanding of solving problems methodology and case management tools

Experience & Education:

  • Minimum of 2 years of experience in a trouble shooting / customer facing environment
  • B.E/B.Sc. in Electronics, Telecommunications, Electrical or Computer Science
  • CCNA, CCNP and/or CCIE (Data Center) (or equivalent certification) preferred


Why Cisco


At Cisco, each person brings their different talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything people, process, data and things and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#WeAreCisco.

Categories

Posted: 2020-11-18 Expires: 2020-12-18

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Technical Consulting Engineer/TAC Engineer - LAN Switching, Data Center / Nexus (5.3 - 9 Years)

Cisco Systems Inc.
Bengaluru, KA 560002

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