1+ months

Technical Engineering Manager

Cisco Systems Inc.
Herndon, VA 20170

Business Development Operations Manager 

What You'll Do

You will be a key player in the team in supporting our Service Providers initiatives by planning, coordinating and supporting effective decision-making. Specifically,

    • Your mission is to help the customer move to the next phase of the customer lifecycle and to visualize their future in the lifecycle. 
    • Inspire customers to make tactical and strategic deployment decisions and track long term business outcomes
    • Establish and maintain effective working relationships with all partners.
    • Anticipate, lead and resolve risks and issues, track progress against milestones, deadlines and budget. Report on these items, including dependency information, to key partners.
    • Project administration and the timely production of project documentation, e.g. project plans, reports, metrics etc.
    • Develop strong Account Teams relationships and trust to secure future business.
    • Contribute and develop Best Practices, strategies, policies, methodologies and documentation sets.
    • Assist and contribute in the development BOM, Statements of Work, proposals, Level of Effort, work breakdown schedules and engagement pricing. 
    • Identify and drive continual process improvement leveraging best practices, standardization and automation to scale processes
    • Partner with business stakeholders to define clear measures to drive accountability and measure impact both defining new and evolving existing metrics
    • Support quarterly business reviews with updated metrics to drive accountability and key business insights

    You will identify impacts and gaps, document lessons learned, and assist in the to be E2E process, aligning with key partners across Operations and other key functions.

    The initiatives you will participate in will make it easier for our sales people and partners to sell, will ensure our customers love purchasing Cisco solutions and products and drive Ciscos transformation.

    Who You Will Work With

    In this position, you will be part of a dynamic team that is helping to transform Cisco to a more software-centric company. You will work with a multitude of organizations giving you a wide breadth of all that Cisco has to offer. You will work closely with Cisco Operations teams, Sales, BUs, Partners and many other multi-functional teams. You will also have the opportunity to develop and influence communications and strategic change management.

    You'll build a strong network of multi-functional partners across the company to help guide and drive execution of enrollments and onboarding of new offers/capabilities onto Ciscos buying programs, that ultimately drive Ciscos transformation

    Who You Are

    You are a strategic thinker, able to connect dots, drive alignment and collaboration and facilitate good communication. You have an ability to manage relationships and expectations across different business functions, with demonstrable experience and clear enthusiasm for diving into any area of the business or product. Fast to identify changing priorities, you are able to influence strong personalities to pivot. Your strong facilitation and interpersonal skills enable you to work effectively in a matrix environment.

    Your Experience:

    • 10+ years of meaningful work experience in program / project management, product management or offer enablement
    • Wide-breadth of multi-functional knowledge and expertise

           Understanding of cloud computing architecture, design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models

    • Understanding of cloud offerings and ability to discuss cloud architectures; familiarity/Strength with AWS, Azure and related services 

           Understanding of Networking Technologies such as SDN, NFV, Network Orchestration or Cloud

    • Understanding of modern SW stacks, eg: VM, Docker, Kubernetes, Workload management , Orchestration  etc.
    • Experience transforming and optimizing processes by driving people, process and technology initiatives
    • Excellent written and verbal communication, strong facilitation, communication and problem-solving skills.
    • BS/BA required; MBA a strong plus
    • Demonstrated leadership skills and experience working with large and cross-functional teams to set direction, plan & communicate
    • Demonstrable experience influencing cross functional leaders
    • PjM/PgM certification a plus
    • Solid track record of leading strategic initiatives
    • Strong analytical thinking and problem-solving ability
    • Self-starter, ability to work independently
    • Fun, high-energy personality; outstanding teammate that works well in synergetic situations.

    We Are Cisco

    #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

    We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

    But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

    Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

Categories

Posted: 2021-03-24 Expires: 2021-05-23

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Technical Engineering Manager

Cisco Systems Inc.
Herndon, VA 20170

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