11 days old

Technical Operations Engineer I

Cox Communications Inc
Las Vegas, NV 89101
*Primary Location: *1700 Vegas Dr, Las Vegas, NV, USA
*Division: *Cox Communications Inc
*Job Level: *Individual Contributor
*Travel: *Yes, 5 % of the Time
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *212537

*Cox Communications* is searching for a Technical Operations
Engineer I. This role will perform operations engineering activities with
general networking knowledge and skill in a 24/7 environment.

*Primary Responsibilities
and Essential Functions*

* Under general supervision,
executes routine network implementations for new technology.
* Provides reviews with
operational boundary partners and compiles information for detailed method
of procedures and when needed.
* Creates network change tickets
in line with current processes and validates conflicts to ensure no
unnecessary outages.
* Partners with Operations and
Engineering to test and validate functionality, management and performance
for existing and new technologies.
* Supports
implementation/deployments of new services, systems, applications and
architectures with installation, configuration, integration, evaluation,
testing, documentation, and training.
* Works with vendors to ensure
equipment is installed and operating properly and resolves problems.
* Manages small, more routine
projects within Operations to confirm delivery intervals and validate
critical dates and milestones to ensure delivery of services stay on
* Coordinates with other
departments to ensure the network is available and configured to exceed
market demands.
* Compiles information for
network infrastructure operational standards.
* Participates in industry bodies
monitoring technologies, proposals, and issues of technical interest and
relevance to network operations.
* Provides basic engineering and
operational support to other groups such as Cox Business, Provisioning,
and Sustaining Engineering.
* Assists with coaching and
mentoring of junior technicians and Cox tiered support teams.
* Prepares and delivers technical
documentation and presentations.
* Ensures long term technology
goals are consistent operationally across all groups.
* Partners with change management
for impact identification, network validation, MOP creation and execution
of activities.
* Opens, tracks, executes, and
resolves escalated trouble tickets from Tier II related to outages and
trouble conditions on network platforms. Provides technical support
for all Cox transmission media.
* Partners with Vendors when
needed to validate bugs etc. for break fix.
* Operates to meet network
reliability and availability metrics set forth by Cox Standards.
* Provides post-incident
information and details for documentation when needed.
* Potentially works with other
business partners to manage local network tools to ensure network health
and tool availability.


* 1 or more year of experience
preferred in related field (i.e. Engineering, Technical Operations) or
academic equivalent training or projects.
* Requires working knowledge of
transmission, switching, powering, grounding, mechanical, and
* Demonstrated problem solving
and analytical thinking skills.
* Ability to work in 24/7
environment and on-call as required


* BS/BA degree in related
discipline strongly desired (i.e. Engineering, Computer Science, or
similar technical degree).
* Certifications: NRS I, CCENT,
Network +
* Experience in
telecommunications industry desired - preferably 2-3 years operating in a
tiered level technical service assurance and/or service implementation
* Demonstrated troubleshooting
and diagnostic capabilities
* Working knowledge of various
manufacturers telecommunications equipment.
* Working knowledge of backbone
and metro architectures and technologies.
* Participation in SCTE and
related certifications

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


Posted: 2021-03-31 Expires: 2021-05-09

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Technical Operations Engineer I

Cox Communications Inc
Las Vegas, NV 89101

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