[Why Cisco]

Cisco

100Great Place to Work2018202120231

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Technical Solution Specialist (TSS)Cisco

TSS1Engineering

(webex)TSS

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TSS

RFP

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Technical Solutions Specialist

Cisco

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2-3


Cisco
RFP

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Secure Internet Gateway
Cisco
CCNP (Security), CCIE (Security)Cisco
CISSP, CISA, CEH or public cloud
python, REST API, Netconf Yang, Ansible

[Why Cisco]

We connect everything: people, processes, data, and things. We innovate everywhere, from launching a new era of networks that adapt, learns, and protect, to building services that accelerate business outcomes. And we do it in style with unique personalities who arent afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks and pop culture aficionados. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. There is a reason why Cisco is selected the #1 place to work in 2023. Its a place of pure creativity where employees are valued and appreciated for bringing their true self to work.

[What Youll Do]

The Technical Solution Specialist (TSS) is a customer-focused technical sales professional who provides high level technical support and guidance to customers, partners, Cisco Sales and Engineers. Collaborates with Sales and Engineers to recommend and develop appropriate customer solution offerings.

The TSS is familiar with a wide variety of products and technologies and is a specialist in at least one Architecture where the majority of their time will be spent. The TSS shares knowledge and best practices throughout the GVE Community.

Most engagements are handled via virtual tools (webex, video devices, phone, etc.). The TSS works in a pooled fashion supporting requests Globally.

1. Provide Pre-sales deal support, response to technical inquires as Security Architecture Specialist.
2. Deliver Customer facing Services like: Demos, Customer Engagements, Design Assistance, Consultative selling.
3. Develop the technical response to RFPs and the technical elements or approach for the proposal, including products, solutions, software, and services.
4. Provide pre-sales activities for Cisco AM, SE, Customer and Partner.
5. Handle Escalation and communication to Business Units of Security products.
6. Provide proactively business contribution by building business relationship with the teams that relevant to Security business as TSS.
7. Proactively support your global colleagues through your leadership.
8. Provide knowledge and experience to your relevant teams.

[Role & Responsibilities]

TSS is expected to look the initial request intended to clarify and confirm the requirements before focusing on an accurate response and identify if there are opportunities to upsell or cross sell. Create relevant proposal documentation, provide presentation or demonstration to book the deal. Develop the technical elements or approach for the proposal, including products, solutions, software, and services, and the technical response to RFPs.

[The fascinating things about this job]

- Building your career as a Technical Solutions Specialist
- Working with global colleagues
- Various career path in Cisco globally
- Flexible work style (including Work from Home)

[Minimum Qualifications]

Who You Are (Basic Qualifications):

- B-Tech, BE, or equivalent.
- 2-3 years of presales experience in technical position
- Customer facing experience within presales or consulting
- Excellent Japanese written, oral communication, listening, and presentation skills.
- Knowledge of Cisco Security products and technologies.
- Knowledge on how to handle RFP specifications.
- Strong leadership to contribute team growth.
- Proactively self-learning motivation to catch up new technologies and products.
- Basic English listening skill.

[Desired Qualifications]

- Technical presales experience with Secure Internet Gateway, FW, MFA and network authentication.
-Have a basic understanding of how to contrast and differentiate Cisco's end to end architectural value.
- Industry Certifications like CCNP (Security), CCIE (Security).
- Working towards any industry led certification such as CISSP, CISA, CEH or public cloud.
- Knowledge of programmability (python, REST API, Netconf Yang, Ansible).
- Knowledge of Software lifecycle selling.
- Social Media savvy.
- Communicate actively in English Language.