1+ months

Technical Writer

Cisco Systems Inc.
Ireland, WV 26376
  • Jobs Rated

What You'll Do 

Our Webex content team is searching for an experienced technical writer who flourishes with taking chances in a fast-paced environment. We build content that makes it easier for other people to do their job, and our own collaborative products help us make it happen. 


Youll be creating help articles and other materials for our Webex products used by our service provider customers. 


Who You'll Work With 

Youll be partnering with our global team of product managers, engineers, customer success, content strategists, information architects, and other technical writers. 


Who You Are 

Your background must include: 

  • Experience as a writer working within a larger content team
  • Particularly skilled at identifying the unique needs (and challenges) of different types of users.
  • At least 5-7 years of experience as a technical writer. 
  • Outstanding ability to write clearly and succinctly in a way that encourages users to want to use our product and then makes sure that theyre able to do so easily.
  • Experience working in a continuous deployment and Agile environment where content needs to be updated regularly and rapidly. 

Wed also like you to have experience in some of these areas: 

  • Structured and reusable content using DITA, XML, or HTML 5 
  • Content development for both on-prem and small, enterprise, or service provider SaaS products
  • Graphic-based content, including videos, animation, animated GIFs or high-quality static images
  • UX copyediting, including desktop, mobile, and web
  • User experience research, such as competitive analyses, direct customer feedback, A/B testing 


Were the right team for you if you: 

  • Thrive on being both ambitious and cooperative.
  • Engage proactively with a geographically diverse group of writers and product teams.
  • Are passionate about challenging the status quo, brainstorming, and testing innovative ideas.
  • Speak up for the user and make sure that our content (and product) speaks to users in clear and intentional language with a consistent style and voice.
  • Drive proactive and innovative solutions. 


Jobs Rated Reports for Technical Writer

Posted: 2021-03-08 Expires: 2021-05-07

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Technical Writer

Cisco Systems Inc.
Ireland, WV 26376

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Technical Writer
43rd2019 - Technical Writer
Overall Rating: 43/199
Median Salary: $71,815

Work Environment
Very Good
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