1+ months

Telephonic Care Advocate Night Shift

San Diego, CA 92101
  • Job Code
    848806
You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.
 
This position is 38 hours per week, night shift. Required schedule is:
Monday, Wednesday, Thursday, Friday, 6:00pm - 2:30am, Tuesday 7:00pm - 2:30am (after applicable training)
 
Primary Responsibilities:
  • Responsible for information, referral, crisis intervention and psychiatric assessment of San Diego County mental health and drug/alcohol consumers through telephonic review; certify and authorize appropriate levels of inpatient and outpatient behavioral health treatments for medical necessity, emergency status, and quality of care
  • Provide therapeutic interventions for individuals in crisis, conduct psychiatric and drug/alcohol clinical screenings, offer referrals for psychiatric treatment, referrals for alcohol/drug services, and provide clinical screenings for inpatient and outpatient treatment requests for Medi-Cal insured consumers
  • Responsible for utilization review of behavioral health and substance abuse services: includes concurrent review, and coordination and assurance of appropriate levels of care to members
  • Responsible for entering accurate relevant data and clinical information into electronic databases
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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Posted: 2019-10-16 Expires: 2020-02-15

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Telephonic Care Advocate Night Shift

UnitedHealth Group
San Diego, CA 92101

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