12 days old

The Home Depot PRO - Special Order Coordinator

Jacksonville, FL 32202
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E The Special Orders team facilitates the purchasing and selling of non-stock and custom items for all brands across The Home Depot PRO. The team is dedicated to improving customer loyalty with fast, accurate, and friendly service and support.\u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E20%- Partner with Sales team and Special Order buyers to meet customers non-stock needs\u003C/li\u003E\u003Cli\u003E20%- Build effective relationships with vendors Research and resolve discrepancies\u003C/li\u003E\u003Cli\u003E20%- Accounts Payable, Accounts Receivable, and Credit\u003C/li\u003E\u003Cli\u003E20%- Accurately update and maintain Special Orders records and files\u003C/li\u003E\u003Cli\u003E20%- Leverage computer systems and tools to perform job functions\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E This position reports to the Special Order Manager.\u0026nbsp;\u003Cbr /\u003E This position has no direct reports.\u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENT:\u0026nbsp;\u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003ETRAVEL:\u0026nbsp;\u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEDUCATION REQUIRED:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.\u003Cbr /\u003E \u003Cstrong\u003EYEARS OF RELEVANT WORK EXPERIENCE:\u0026nbsp;\u003C/strong\u003E3 years\u003Cbr /\u003E \u003Cstrong\u003EPHYSICAL REQUIREMENTS:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cstrong\u003EADDITIONAL QUALIFICATIONS:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EExperience in prioritizing and managing a high volume of work while maintaining service level standards at least 2 years of customer service experience\u003C/li\u003E\u003Cli\u003E3 \u002B Years in a Customer Service or Coordinator Role\u003C/li\u003E\u003Cli\u003EWorking knowledge of Microsoft suite\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBackground and knowledge of the distribution industry preferred\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EKNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMust be able to multitask\u003C/li\u003E\u003Cli\u003EDemonstrated excellence in providing customer service to both internal and external customers\u003C/li\u003E\u003Cli\u003EExcellent communication\u003C/li\u003E\u003Cli\u003EStrong telephone, communication and organization skills\u003C/li\u003E\u003Cli\u003ESense of urgency and ability to prioritize\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003C/div\u003E

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Posted: 2019-11-07 Expires: 2019-12-11

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The Home Depot PRO - Special Order Coordinator

Home Depot
Jacksonville, FL 32202

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