12 days old

TOOL RENTAL SERVICE TECHNICIAN

Greece, NY 14626
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003ETool Rental Technician (TRT) ensures rental tools and equipment are maintained, repaired and available for customers to rent. The TRT writes customer contracts and invoices for tool and equipment rental, checks to make sure tool is operating properly and demonstrates its proper use (as needed). The TRT receives and turns rented tools and equipment to ensure its availability for rent in a timely manner. The TRT monitors parts inventory and orders parts as needed. The TRT trains TR Associates on turning, operation and repair of tools and equipment. The TRT completes these job duties while following all safety procedures and practices.\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003ESupport Customers First Priority: \u003Cbr /\u003E-Demonstrate expert tool, product and services knowledge in answering customer questions \u003Cbr /\u003E-Process tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return, etc.) \u003Cbr /\u003E-Demonstrate proper tool use for customer (as needed) \u003Cbr /\u003E-Troubleshoot customer problem and provide advice to address \u003Cbr /\u003E Support In Stock Priority: \u003Cbr /\u003E-Maintain tools and stock on a daily basis to ensure products are available \u003Cbr /\u003E-Order parts online and call vendors for parts number changes, order delays etc. \u003Cbr /\u003E-Ensure tools are repaired and available for rental in a timely manner while keeping costs to a minimum \u003Cbr /\u003E Drive Rentals: \u003Cbr /\u003E-Perform preventive maintenance on tools and winterize tools as required \u003Cbr /\u003E-Diagnose problems with tools and make necessary repairs or refer to repair center \u003Cbr /\u003E-Turn returned tools by cleaning, inspecting, and preparing tools for rental by other customers \u003Cbr /\u003E Safety: \u003Cbr /\u003E-Adhere to major and minor work rule policies regarding safety detailed in the Code of Conduct\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EAssociates may encounter an uneven walking surface due to temporary cracks in the floor \u003Cbr /\u003EAssociates may have exposure to dust, gas fumes emitted by power equipment, and noise \u003Cbr /\u003EAssociates may be exposed to external weather conditions, drafts and interior temperature changes, and slippery floors \u003Cbr /\u003EAssociates may handle merchandise, supplies, and tools with sharp edges or that contain hazardous materials\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003EBending, stooping, reaching, twisting, lifting, pushing, pulling and moving merchandise and tools \u003Cbr /\u003EResponding to public address system announcements, including customer services calls, pages, and general information \u003Cbr /\u003EMoving around the store and be able to assist customers \u003Cbr /\u003EOperating a computer to generate contracts, invoices, ordering parts etc. \u003Cbr /\u003EIdentifying and reading reports, tickets and UPC labels\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003EBe able to work a flexible schedule, including weekends, evenings, and overtime if needed \u003Cbr /\u003EAt least one year relevant experience (e.g. tool rental, hardware, paint, floor, wall, construction) \u003Cbr /\u003ESuccessfully complete any required training or orientation courses\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EMinimal or no educational requirement for this job.\u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E0 years\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).\u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003EMechanical aptitude/skills/knowledge \u003Cbr /\u003EComputer Skills\u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003ESmall machine repair experience \u003Cbr /\u003EAttention to Detail: Concentrates for an extended period of time; catches errors before completing assignments; maintains high quality \u003Cbr /\u003Estandards for his/her work. \u003Cbr /\u003ECustomer Driven: Provides outstanding customer service (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied. \u003Cbr /\u003EGets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced environment.\u003C/div\u003E

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Posted: 2019-11-07 Expires: 2019-12-11

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TOOL RENTAL SERVICE TECHNICIAN

Home Depot
Greece, NY 14626

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