1+ months

Transition/Project Manager- San Juan, PR

Blanding, UT 84511
  • Job Code
    880580

On the one hand, no industry is moving faster than health care. On the other, no organization is better positioned to lead health care forward than Optum and UnitedHealth Group. So give us a hand, because we're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. And then, join us as an implementation focused Project Manager where you'll work within a complex business model that is highly adaptable and looking for you to quickly and effectively address emerging needs. Ready? Apply today and find out what it means to have the support and resources of a Fortune 7 company.

The Transition Manager will have overall responsibility of managing end-to-end process transitions as per the company's defined transition methodology.

 

Primary Responsibilities:

  • Manage seamless transitions for assigned line of service/business
  • Act as a mentor for Transition Consultants and provide support in migration, as needed
  • Manage engagement-specific escalations
  • Follow the company-mandated transition methodology with 100% compliance in documentation audits
  • Develop detailed project plans, staffing models and risk assessment trackers
  • Demonstrate strong objective decision making ability & analyzing complex situations by breaking them into their constituent parts
  • Contribute innovatively to customize the Transition process for projects of varying complexity/expectations
  • Drive high rigor in transition cadence and follow up with the team for timely feedback on progress/  challenges
  • Demonstrate project management skills with the FTR (First Time Right) culture of the Transitions team - taking time, cost, quality and all other critical factors into consideration
  • Proactively drives contingency planning efforts
  • Work closely with all cross-functional teams to ensure timely achievement of deliverables and status reporting across hiring, IT, training & service delivery
  • Collaborate with Operations & OpX teams to arrive at proficiency glide path to achieve 100% targets post training.
  • Work closely with the Operations team to report performance on defined metrics and drive RCA and actions towards issue resolution
  • Work with onshore solutioning & engagement teams to understand & support the solution with a transition plan
  • Independently manage and present progress reports in PMO forums including customers/clients
 

 *** ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION ***

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-09-18 Expires: 2020-11-18

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Transition/Project Manager- San Juan, PR

UnitedHealth Group
Blanding, UT 84511

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