27 days old

User Experience Lead

San Jose, CA 95113
  • Job Code
Thomas J. Watson said it best: Good design is good business. Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities
Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? Do you love helping others around you grow, thrive on building cross-functional teams with Offering Managers and Developers, live to ship beautiful and functional products and strive to create a great place to work?

If so, read on!

Todays operating environment demands a stack thats responsive to the innovative enterprise -one that can leverage all data types & access the latest technologies. By 2020, businesses will commit at least 50% of IT spend on cloud. Businesses are prioritizing the secure connection and extension mission-critical apps, and IBM Cloud is a leader in providing these solutions. Heres the chance to become a part of the IBM Cloud Design team a well-established user interface design team designing integrated cloud services for IBM's Cloud Platform.

The Position

We've structured our teams to have one Design Team Lead responsible for a strategic part of our user experience, working with an integrated squad of designers, offering managers and developers. You might expect your overall breakdown of life to look something like this:
  • 40% Project Strategy & Coordination
  • 30% Design (Product, Storytelling, & Presentations)
  • 20% Mentoring & Critique
  • 10% Project Management

Preferred Work Location: San Jose, CA

Sound like you? If so wed LOVE to hear from you! Come help us shape the next generation of IBM Cloud.


Required Professional and Technical Expertise
  • Portfolio and work samples including user-centered design skills, visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)
  • 6 years of experience solving complex user problems and in working in a broad portfolio of related products and/or constitute a complex solution
  • Bachelor's degree in a design field or Computer Science or Human Computer Interaction
  • Mastery of design and prototyping tools such as Sketch, inVision, Adobe creative suite
  • Successful track record leading interdisciplinary teams informed by stakeholder and user inputs
  • Demonstration of committed and respectful collaboration between members of cross-functional teams
  • Demonstration of delivering exceptional user-centered outcomes to market

Preferred Professional and Technical Expertise
  • Masters Degree in a design field or Computer Science or Human Computer Interaction
  • 10 years of experience in design
  • Successful track record participating in interdisciplinary teams informed by stakeholder and user inputs
  • Technical background
  • Experience creating clickable prototypes (Flinto or Invision)

About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our clients data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM
Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


  • Computers Software and Hardware
Posted: 2019-08-21 Expires: 2019-09-20

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User Experience Lead

San Jose, CA 95113

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